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American Express
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
· Managing Oracle Operations process includes customer query, managing inbound & outbounds and application access.
· Support all Maintenance related activities in Oracle GL (EBS & Fusion) and associated modules like AHCS, Essbase etc.
· Support transition of Oracle EBS processes to Oracle Fusion cloud
· Ensure compliance with agreed SLA, internal guidelines, accounting policies/ protocols and managing internal and external audits.
· Ensure process health through metric-based governance.
· Support and participate in the process standardization, automation, and continuous improvement initiatives including business partner and customer initiatives.
· Collaborate with key stakeholders - Process Owners, Product owner, Technology partners.
· Always ensure Financial Integrity and proactively identifying risks.
Qualification, Experience and Critical Skills
Nature and complexity of communication handled by the role (internal & external) –
Conflicts & Challenges handled by the role –
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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