American Express

Senior Manager-Digital Product Managment PMO

Posted On

Aug. 9, 2025

Location

Gurugram, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

Sept. 28, 2025

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Lead delivery of large-scale, cross-functional programs involving multiple teams, systems, and stakeholders
Drive alignment to enterprise outcomes and OKRs, ensuring business and technology readiness
Establish and enforce governance frameworks, change controls, and audit-compliant documentation.
Own end-to-end execution—from epic and PI planning to milestone management and delivery tracking.
Monitors and communicates progress of project delivery by cost, scope, schedule and including the assessment of risks/issues
Identifies the project critical path and closely manage those activities
Identifies inter-team and external technical dependencies
Provides and consolidates inputs for leadership updates on delivery status and key decisions needed to support project delivery
Proactively identify and resolve risks, interdependencies, and delivery challenges across workstreams
Ensure mitigation plans are in place, escalations are managed, and delivery confidence is maintained

Minimum Qualifications

Masters/bachelor’s degree in computer science, Business Management/Administration, Information Systems Technology or related field
Experience in project/program management; experience in Agile/SAFe delivery environments strongly preferred.
Good to have – Rally/JIRA/Confluence experience
Good to have – Agile/Scrum methodology experience
Excellent time management skills with ability to manage multiple projects
Prior relevant Technology and business work experience
Ability to work with Engineers, Product Managers and Vendors to achieve project goals

Skills

Strong strategic thinking and execution orientation; able to navigate ambiguity and align efforts with enterprise priorities
Ability to collaborate across teams and bring different opinions to consensus
Ability to maintain a high attention to detail in a deadline-driven work environment
Strong verbal and written communication skills with demonstrated experience engaging cross-functional stakeholders and business partners
Understanding of project management process, project management software tools, templates, and management techniques
Experience in risk management disciplines
Working knowledge of agile and lean software development methodologies, and the importance of iteration and continuous validation
Strong strategic thinker with the ability to prioritize tasks and drive results across various initiatives
Strong organizational and project management skills with ability to multi-task and manage multiple work-streams
Ability to analyze issues and business use cases, document analysis, and execute plans to action
Ability to work under pressure and adapt quickly in an environment with evolving business demands
Excellent relationship and influence management skills with the ability to build productive relationships across teams and levels of seniority
Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged
Confident with the ability to challenge the status quo and drive innovation - articulate point of view with a rationale and be able to defend it
Proven ability to build collaborative, trusting cross-functional relationships across diverse set of stakeholders
Excellent problem solving and analytical skills with comfort with data-driven decision making
Strong interpersonal and communication skills

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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Senior Manager-Digital Product Managment PMO Apply Now

Job Description

How will you make an impact in this role?

Minimum Qualifications

Masters/bachelor’s degree in computer science, Business Management/Administration, Information Systems Technology or related field

Experience in project/program management; experience in Agile/SAFe delivery environments strongly preferred.

Good to have – Rally/JIRA/Confluence experience

Good to have – Agile/Scrum methodology experience

Excellent time management skills with ability to manage multiple projects

Prior relevant Technology and business work experience

Ability to work with Engineers, Product Managers and Vendors to achieve project goals

Skills

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