American Express

Analyst- Operational Risk Management

Posted On

Aug. 30, 2025

Location

Gurugram, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

Sept. 28, 2025

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

How will you make an impact in this role?

The Global Operational Risk Oversight organization within Global Risk and Compliance (GRC) is responsible for identifying and managing risk across all processes and geographies at American Express. 

The Analyst, Internal Fraud will be part of the GRC organization and will report to the Manager, Internal Fraud Risk Management. The incumbent will be responsible for the oversight of Internal Fraud risk. The incumbent will lead a team of risk professionals in New York and India and will be responsible for establishing Internal Fraud risk management policy and standards, effectively challenging processes, policies, strategies, frameworks and governance procedures devised by first line teams to manage Internal Fraud risks, and monitoring and reporting independent risk assessment.  We are seeking an experienced candidate to be a part of this exciting journey.

 Key Responsibilities:

Establish Internal Fraud Risk Management Program, including policy and standards, governance, roles & responsibilities, and requirements.
Perform independent oversight and provide effective challenge to first line through reviews / testing and ongoing monitoring of People risk & Internal Fraud processes
Monitor metrics and create comprehensive reporting for internal fraud risks across the enterprise.
Educate first line teams across the enterprise about risk management programs and practices
Collaborate effectively with all stakeholders and partners to ensure regulatory compliance and manage regulatory relationship and exams for safety & soundness related regulations

Minimum Qualifications:

2+ years of experience in fraud risk management, compliance, internal fraud investigations, or a similar role 
Analytical skills, including a proven ability to translate complex and disparate information into a comprehensive and cohesive conclusion
Demonstrated ability to successfully manage multiple priorities
Demonstrated ability to apply thought leadership and strategic thinking to deliver initiatives to advance a programs’ maturity and development
Ability to identify issues, escalate key findings, and advise on recommended solutions to correct issues and/or mitigate risks
Aptitude to communicate findings to colleagues, business partners, and senior leaders
Exceptional professional communication skills – clear, logical, and structured
Impeccable integrity required for handling confidential information.
Rigorous and analytical approach to problem-solving, decision-making, and prioritization

Preferred Qualifications:

Professional Certification (CFE, CAMS, FIC, etc)
Second line of defense (2LOD) risk management experience with a focus on internal fraud and/or insider threat
Experience with risk assessments, testing, and/or advanced analytical skills

ORMCM

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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