Amazon

Device Associate III, Quality Services, Device Tech Support

Posted On

April 16, 2025

Location

Bangalore, Karnataka

Experience Level

Freshers/Experienced

Job Type

Operations, IT, & Support Engineering

Apply By

Sept. 9, 2025

Job Description

A Device Specialist’s primary responsibility is to act as the point of contact for a team of manual testers. Lead a team of 10+ with multiple stakeholders, perform task allocation, sending reports, provide technical assistance to the team, contribute to operational excellence in minimizing test efforts.

Key job responsibilities
a) Contribute to overall quality of the product being tested by being the point of contact for the team’s deliverables in terms of manual testing
b) Participate in requirement review, test plan creation, test strategy definition along with QA team
c) Allocate task to team members , help execute test cases and report discrepancies
d) Monitor task progress, mentor junior associates and help train the team on new features and changes in the product
e) Identify and implement process improvements to improve quality of the product or overall efficiency of the testing process
f) Use the right software tools for monitoring metrics, identify trend and suggest corrective action
g) Worked directly with stakeholders to report status, voice out concerns and provide suggestions representing the team
h) Suggest the best test methodologies, by bringing together the domain expertise, knowledge of the product and software test lifecycle. Should have basic manual and automation test experience in software or hardware

About the team
Highly energetic and fun loving team with great flexibility. Team contributes to multiple aspect of the quality of E-reader devices. Handles multiple parallel releases successfully.BE, BTech, Master of computer Applications (MCA), MSc Information Technology (IT) or graduate, 6+ years of experience in testing

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