Amazon

Delivery Practice Manager, AWS Professional Services

Posted On

July 18, 2025

Location

Bangalore, Karnataka

Experience Level

Freshers/Experienced

Job Type

Customer Service

Apply By

Sept. 23, 2025

Job Description

At AWS, we are looking for a Delivery Practice Manager with a successful record of leading enterprise customers through a variety of transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations.

AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.

Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.

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Key job responsibilities
- Engage customers - collaborate with enterprise sales managers to develop strong customer and partner relationships and build a growing business in a geographic territory, driving AWS adoption in key markets and accounts.
- Drive infrastructure engagements - including short on-site projects proving the value of AWS services to support new distributed computing models.
- Coach and teach - collaborate with AWS field sales, pre-sales, training and support teams to help partners and customers learn and use AWS services such as Amazon Databases – RDS/Aurora/DynamoDB/Redshift, Amazon Elastic Compute Cloud (EC2), Amazon Simple Storage Service (S3), AWS Identity and Access Management(IAM), etc.
- Deliver value - lead high quality delivery of a variety of customized engagements with partners and enterprise customers in the commercial and public sectors.
- Lead great people - attract top IT architecture talent to build high performing teams of consultants with superior technical depth, and customer relationship skills
- Be a customer advocate - Work with AWS engineering teams to convey partner and enterprise customer feedback as input to AWS technology roadmaps
- Build organization assets – identify patterns and implement solutions that can be leveraged across customer base. Improve productivity through tooling and process improvements.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Bachelor’s degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field.
15+ years of IT implementation and/or delivery experience, with 5+ years working in an IT Professional Services and/or consulting organization; and 5+ years of direct people management leading a team of consultants.
Deep understanding of cloud computing, adoption strategy, transition challenges.
Experience managing a consulting practice or teams responsible for KRAs. Ability to travel to client locations to deliver professional services as needed

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