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Virtusa
SRE
This role supports Institutional Securities and Wealth Management brokerage Operations platforms which include diverse technologies hosted by on premises and cloud platforms. The role is focused on Azure based applications built on Microsoft Power Platform and Dynamic 365, although will have some overlap on applications built on premises. Although initially heavily focused on configuring cloud support tools the role is also expected to perform day to day support for the business alongside reliability engineering tasks. The role has an emphasis on improving the reliability of our systems by working with the Software developers and Infrastructure engineering teams to develop automated reliability solutions. Using automation will help evolve our systems and will increase our velocity in managing uptime and mitigate risk.
Job Responsibility
Setting up the support environment for Azure based workflows built on Power Platform and Dynamics 365. Including configuration of Log Analytics Workspace, Azure Monitor and Azure Insights.
Integrating cloud based support tooling with on premises observability where appropriate, using Prometheus, Loki, Jager and Grafana.
You will spend considerable time on production management, inclusive of: incident and problem management, capacity management, monitoring, event management, change management, and plant hygiene.
Troubleshooting issues across the entire technology stack: hardware, software, application, and network.
Participating in on-call rotation and periodic conference calls with other specialists from other time zones.
Proactively identifying and addressing system reliability risks.
Working closely with development teams to design, build, and maintain systems from a reliability, stability, and resiliency perspective.
Identifying and driving opportunities to improve automation for our platforms; scope and create automation for deployment, management, and visibility of our services.
Representing the RPE organization in design reviews and operational readiness exercises for new and existing products/services.
Hands on experience of configuring the support environment for Microsoft Power Platform and Dynamics 365. Including configuration of LAW, Azure Monitor and Azure AppInsights.
Demonstrated ability to troubleshoot problems and debug to identify root cause on large-scale distributed applications across multiple layers, i.e. software, Infrastructure and database.
Hands on experience on enterprise tools such as Prometheus, Grafana, Splunk, Apica
Hands-on experience of UNIX / Linux system support and Cloud based services.
Experience with Ansible, GitHub or any automation/configuration/release management tools
Automation-related experience is particularly valued using scripting languages such as python, bash, perl, ruby. One higher level language is desired.
Awareness of, and ability to reason about modern software and systems architectures, including load-balancing, databases, queueing, caching, distributed systems failure modes, micro services, Cloud, etc.
Creating stored procedures and optimising SQL in Sybase or DB2.
Experience of Azure Networks, ServiceBus, Azure Virtual Machines and AzureSQL will be an advantage.
Mandatory Skills
Power Platform and MS Dynamics 365
Prometheus, Loki, Jager and Grafana
Linux,Unix
Ansible, GitHub
Sybase,DB2 stored procs
Python or Shell Script
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