Amazon
Operations Analyst, Settlement Operations
Job Description
We’re looking for Experienced Analyst for Settlement Operations for Amazon India Payments Business. The candidate must be proficient in Microsoft Excel & Access. The successful candidate will be process driven, with responsibility for delivering top notch customer experience for programs he/she will be part of. He/she must be an effective communicator and have strong ownership values. He/she will be responsible for the following · Own end-to-end process execution & managing the reconciliation for settlement operations. · Work closely with our partners and internal teams to ensure 100% SLA adherence and top-notch customer experience · Regular reporting for all SLAs, processes etc.
Key job responsibilities
Key job responsibilities 1) Managing transaction level reconciliation for settlements on a daily basis. 2) Identification and resolution of breaks identified as part of reconciliation. 3) Publishing Daily MIS & Sharing inputs to various internal leadership meets. 4) Identify key automation/process enhancement opportunities for pain points. - Bachelor's degree
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