Oracle
Consulting Technical Manager - OFSAA
Job Description
- Act as the primary escalation point for application incidents, especially Severity 1 issues.
- Analyze and resolve complex production issues by working across L1/L2/L3, development, and QA teams.
- Lead Root Cause Analysis (RCA) and implement corrective/preventive actions.
- Debug and monitor OFSAA batch processes, application logs, and backend services.
- Participate in ITIL-aligned processes such as Incident, Problem, and Change Management.
- Design and verify deployment plans, including rollback and recovery strategies.
- Maintain and contribute to documentation for known issues and troubleshooting procedures.
- Support client interactions and audits related to production environment compliance.
- Enhance monitoring/alerting frameworks to improve system observability.
- Participate in on-call rotations to support 24/7 system availability
Mandatory:
- Bachelor’s degree in Computer Science, IT, or related field.
- Service Delivery Manager role - 5+ years of experience in L3 support for OFSAA or similar analytical products in the banking domain.
- Proficiency in Oracle SQL, PL/SQL, performance tuning, and analytical functions.
- Strong experience in data modelling concepts, debugging, and triaging technical issues.
- Experience managing Severity 1 incidents, production deployments, and patch support.
- Familiarity with incident management tools such as ServiceNow and My Oracle Support (MOS).
- Hands-on experience in OFSAA product development or implementation.
- Experience leading small teams (e.g., L1/L2) in a support environment.
- Exposure to ETL tools, data pipeline workflows, and batch job scheduling.
- Strong documentation skills and a proactive approach to knowledge sharing.
- Familiarity with IT audit requirements and compliance best practices.
Jobs at Bengaluru
Oracle
Senior Staff Clinical Consultant
Professional
Bengaluru, Karnataka
Last Date: April 21, 2026
Oracle
Senior Software Development Manager
Professional
Bengaluru, Karnataka
Last Date: March 29, 2026
Oracle
Senior Consultant - OFSAA EPM Techn…
Professional
Bengaluru, Karnataka
Last Date: April 11, 2026
Oracle
Software Developer 3
Professional
Bengaluru, Karnataka
Last Date: March 22, 2026
Oracle
Senior Member of Technical Staff in…
Professional
Bengaluru, Karnataka
Last Date: Jan. 5, 2026
Oracle
Oracle Application Senior Developer…
Professional
Bengaluru, Karnataka
Last Date: Jan. 14, 2026
Oracle
Principal Consultant- EBS Apps Tech
Professional
Bengaluru, Karnataka
Last Date: April 25, 2026
Oracle
Principal Member of Technical Staff
Professional
Bengaluru, Karnataka
Last Date: April 16, 2026
Oracle
Revenue Analyst 1-Fin
Professional
Bengaluru, Karnataka
Last Date: Dec. 15, 2025
More Jobs at Oracle
Oracle
Principal Consultant - OTL & Absence
Professional
Bengaluru, Karnataka
Last Date: May 21, 2026
Oracle
Principal Software Developer
Professional
Bengaluru, Karnataka
Last Date: April 14, 2026
Oracle
Principal Consultant - Oracle Middl…
Professional
Bengaluru, Karnataka
Last Date: Dec. 16, 2025
Oracle
Principal Software Developer
Professional
Bengaluru, Karnataka
Last Date: Feb. 8, 2026
Oracle
Senior Cloud Operations Engineer
Professional
Bengaluru, Karnataka
Last Date: March 3, 2026
Oracle
Senior Cloud Operation Engineer
Professional
Bengaluru, Karnataka
Last Date: Jan. 12, 2026
Oracle
Oracle EPM Lead/Analyst
Professional
Bengaluru, Karnataka
Last Date: Dec. 16, 2025
Oracle
Senior Software Developer - Oracle …
Professional
Bengaluru, Karnataka
Last Date: March 16, 2026
Oracle
Senior Applied Scientist - Oracle H…
Professional
Bengaluru, Karnataka
Last Date: March 16, 2026
Actively Recruiting Companies at Bengaluru, Karnataka