Accolite

Senior Collection Executive

Job Description

About the Role

We are seeking a highly motivated and detail-oriented Senior Collection Executive to join our team. The ideal candidate will be responsible for tracking outstanding invoice payments, coordinating with internal teams, and following up with customers to ensure timely collections. You will play a critical role in maintaining healthy cash flow and building strong relationships with both internal stakeholders and customers.

Key Responsibilities

  • Track, monitor, and maintain records of outstanding invoice payments.
  • Coordinate with the Business Team and Finance Team to resolve payment discrepancies or disputes.
  • Connect directly with customers to follow up on overdue payments.
  • Ensure prompt and professional communication to facilitate timely collections.
  • Maintain accurate records of collection activities and customer interactions.
  • Escalate persistent non-payment issues to management for further action.
  • Work towards achieving monthly and quarterly collection targets.
  • Provide regular updates and reports to management on collection status.

Required Skills & Qualifications

  • Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
  • Minimum 5-7 years of experience in collections, accounts receivable, or credit control.
  • Strong communication and negotiation skills (both verbal and written).
  • Good understanding of invoice processing and payment cycles.
  • Proficiency in MS Excel and familiarity with accounting/ERP systems, preferably Oracle NetSuite.
  • Ability to work independently and handle multiple priorities.
  • Need to work in US day time (night shift in India)
  • Strong problem-solving skills and attention to detail.

Preferred Attributes

  • Experience in B2B collections.
  • Ability to remain calm and professional in challenging situations.
  • Positive attitude with a customer-focused approach.


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