Amazon

Technical Writer - Builder Experience and Success

Posted On

Feb. 7, 2024

Location

Hyderabad, Telangana

Experience Level

Freshers/Experienced

Job Type

Solutions Architect

Apply By

May 21, 2024

Job Description

The Builder Experience and Success team empowers Amazon engineers, designers, and product managers (i.e., “builders”) to maximize their impact on Selling Partners. We provide products that make builders’ lives easier and reduce the effort they need to spend on undifferentiated tasks so they can focus innovating. Our tools and services make it simple for builders to design, develop, launch, and A/B test high-quality, performant, and secure applications for Amazon Selling Partners.

The Builder Experience and Success team is seeking a motivated and passionate Technical Writer who possess a unique balance of technical depth and excellent stakeholder management skills. The Technical writer will partner with internal Amazon teams to enhance their use of Amazon builder tools. Your responsibilities will include managing the internal Builder documentation portal, creating training materials, and authoring developer tools documentation .

The ideal candidate for this role will possess exceptional writing skills and the discipline to track and manage editorial work across multiple projects simultaneously. You will demonstrate strong stakeholder management skills, gathering requirements for documentation, analyzing gaps, and managing competing priorities. Your ability to set clear expectations and timelines is crucial, as is your capacity to work independently while adhering to our processes, and guidelines.

As a Technical Writer in the Builder Experience team, you will work within a cross-functional environment alongside a talented team of editors. The role will involve producing high-quality technical documentation and demonstrating excellent communication skills. You will follow our style guides to create clear and concise content that aids Amazon Builders in their success. Collaborating with fellow writers and internal business partners like program managers, UX designers, and software development engineers, you will develop impactful content.

Key job responsibilities
* Create documentation for internal Amazon Builders in collaboration with Subject Matter Experts (SMEs).
* Strategize and write content for complex projects impacting Builder experience.
* Manage a work queue of documentation requests
* Constantly advocate for improvements to the Builder experience and documentation quality standards
* Author content according to a style guide and , and identify opportunities to updating or improving our content standards
* Follow existing content maintenance and support mechanisms
* Peer review other Technical Writers’ work

We are open to hiring candidates to work out of one of the following locations:

Hyderabad, TS, IND* 3+ years of technical writing experience
* Bachelor's degree
* Proven track record in technical editing and writing, demonstrating the ability to distill and articulate complex information clearly.
* Self-directed and adept at working independently, yet equally comfortable and effective in a collaborative team environment.
* Strong affinity for technology, with demonstrated experience in using Content Management Systems (CMS).

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