Amazon
Transportation Representative , NOC - BR Inbound
Job Description
Job Description for L2 associates
Overview
The L2 associate acts as the primary interface between Amazon and vendor/seller POCs. L2 Associates are expected to honor the requests from vendors to inbound the inventory, shipment concerns, work on saving freight and address appointment related queries and provide process improvement suggestions.
Key job responsibilities
Summary of Responsibilities
Effectively communicate in a clear and professional manner at all times
Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
Effectively manage sensitive cases by reporting up the escalation matrix
Demonstrate excellent time-management skills
Maintains or exceeds targeted performance metrics
Actively seek solutions through logical reasoning and identify trends to suggest process improvements Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications
Jobs at Hyderabad
Amazon
Account Health Support Compliance S…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Dec. 16, 2025
Virtusa
Summit Business Analyst
Full Time
Hyderabad, Telangana
Last Date: Dec. 31, 2025
Amazon
SDE, Amazon CS (Level 5), CHEX
Freshers/Experienced
Hyderabad, Telangana
Last Date: Dec. 16, 2025
Amazon
Live Ops Support Engineer, Prime Vi…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Dec. 16, 2025
Oracle
Field Support Specialist 2
Professional
Hyderabad, Telangana
Last Date: Feb. 17, 2026
Virtusa
Salesforce Developer T3
Full Time
Hyderabad, Telangana
Last Date: Dec. 31, 2025
Amazon
Quality Specialist, AGI Data Servic…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Dec. 23, 2025
Amazon
Agentic AI Teacher
Freshers/Experienced
Hyderabad, Telangana
Last Date: Dec. 23, 2025
KPMG
GRC Packaged Product (Archer, SN, O…
KI Professional
Hyderabad, Telangana
Last Date: Dec. 17, 2025
Amazon
Business Intelligence Engineer I, A…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Dec. 16, 2025
More Jobs at Amazon
Amazon
Advocacy Operations Associate, Advo…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Dec. 16, 2025
Amazon
Workforce Staffing Coordinator, WFS
Freshers/Experienced
Pune, Maharashtra
Last Date: Dec. 23, 2025
Amazon
System Development Manager-III, Ama…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Dec. 23, 2025
Amazon
Software Development Engineer II
Freshers/Experienced
Hyderabad, Telangana
Last Date: Dec. 23, 2025
Amazon
Senior Software Development Enginee…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Dec. 23, 2025
Amazon
Associate, ML Data Operations, GO-A…
Freshers/Experienced
Bangalore, Karnataka
Last Date: Dec. 23, 2025
Amazon
Program Manager II, Transformation
Freshers/Experienced
Hyderabad, Telangana
Last Date: Dec. 16, 2025
Amazon
Instock Account Specialist, Amazon …
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Dec. 23, 2025
Amazon
System Development Engineer, AGI In…
Freshers/Experienced
Chennai, Tamil Nadu
Last Date: Dec. 16, 2025
Amazon
Software Development Engineer, Alex…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Dec. 16, 2025
Amazon
Deals Marketing Manager, Amazon Ind…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Dec. 16, 2025
Amazon
Research Scientist, Last Mile Scien…
Freshers/Experienced
Bangalore, Karnataka
Last Date: Dec. 16, 2025