Oracle
Senior PeopleSoft Admin
Job Description
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.
Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor's degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience. Experience with Oracle's core products, applications, and tools is important.
Career Level - IC3
Jobs at Hyderabad
Oracle
Senior Quality Assurance Analyst-Pr…
Professional
Hyderabad, Telangana
Last Date: Sept. 24, 2025
Amazon
Software Development Engineer, Glob…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Sept. 2, 2025
Amazon
Business Analyst I, TSE Analytics
Freshers/Experienced
Hyderabad, Telangana
Last Date: Sept. 2, 2025
Accolite
Full Stack Java Developer
4 - 7 Years Exp.
Hyderabad, Telangana
Last Date: Sept. 13, 2025
Amazon
Transportation Representative, ORSA
Freshers/Experienced
Hyderabad, Telangana
Last Date: Sept. 2, 2025
Amazon
System Development Engineer, REALM …
Freshers/Experienced
Hyderabad, Telangana
Last Date: Sept. 2, 2025
Amazon
Quality Specialist - Japanese
Freshers/Experienced
Hyderabad, Telangana
Last Date: Sept. 2, 2025
Oracle
Principal Technical Program Manager
Professional
Hyderabad, Telangana
Last Date: Sept. 14, 2025
Amazon
Business Analyst II, Selling Partne…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Sept. 9, 2025
More Jobs at Oracle
Oracle
Software Developer 4
Professional
Bengaluru, Karnataka
Last Date: Sept. 17, 2025
Oracle
Senior Software Developer (C System…
Professional
Bengaluru, Karnataka
Last Date: Dec. 20, 2025
Oracle
Site Reliability Developer 3
Professional
Bengaluru, Karnataka
Last Date: Sept. 23, 2025
Oracle
Production Service Developer 3
Professional
Bengaluru, Karnataka
Last Date: Oct. 19, 2025
Oracle
Lead Specialist - Customer Deal Des…
Professional
Bengaluru, Karnataka
Last Date: Feb. 15, 2026
Oracle
Oracle Database Administrator (Cont…
Professional
Bengaluru, Karnataka
Last Date: Feb. 14, 2026
Oracle
Consulting Solution Manager-Core Ba…
Professional
Bengaluru, Karnataka
Last Date: Sept. 2, 2025
Oracle
Senior Networking Development Manag…
Professional
Bengaluru, Karnataka
Last Date: Nov. 11, 2025
Oracle
Senior Contracts Administrator
Professional
Bengaluru, Karnataka
Last Date: Dec. 21, 2025