American Express

Manager-Controller

Job Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Card & Merchant Accounting and Control (CMAC) team in Global Financial Operations, Controllership, manages the foundational accounting for Cardmember spend, Remittances and Merchant payments along with various other operational accounting processes that is core to a Credit Card domain. The team liaison with broader controllership, technology / product, and servicing teams to ensure financial integrity is embedded in the end-to-end process.

How will you make an impact in this role?

This B35 role will be primarily responsible for managing a team of B30s /B28s responsible for merchant operational accounting processes. including governance of merchant bank ledgers. This position will also support critical GMS initiatives such as Orbit which aims at modernizing AXP merchant platform

  • Lead a team of finance professionals responsible to maintain financial integrity of key merchant processes
  • Ability to drive self and team goals with continuous focus on process improvement 
  • A proven leader who can energize and inspire a diverse team of professionals.
  • Demonstrated effective thought leadership skills and creativity, as well as strong analytical skills.
  • Ensure operational resilience through knowledge retention and building back-ups in the team
  • Be able to proactively highlight, communicate and mitigate risks
  • Ability to communicate effectively with senior leaders across the organization and build relationships
  • Be able to contribute to the team strategy and long term plans
  • Ability to manage multiple projects to support enterprise goals
  • Ability to manage change during ambiguous situations
  • Ensuring financial integrity by reviewing financial information and resolving for any aberration in the financials
  • Effectively coordinate with technology for development / automation opportunities

Minimum Qualifications

  • B.com with 8-10 years or CA/MBA/post grad with 5+ years of work experience
  • Up to 10 years of experience in a Finance organization
  • US GAAP knowledge and Audit experience is a plus

Preferred Qualifications

  • Well-developed analytical skills, ability to understand the linkages to processes.
  • Demonstrated Accounting expertise.
  • Ability to think innovatively and to pursue ideas with conviction.
  • Excellent team player with strong Inter-Personal skills and communication skills
  • Demonstrate leadership skills needed to create, develop and communicate with diverse work force.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • Support for financial-well-being and retirement 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • Generous paid parental leave policies (depending on your location) 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


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