American Express

Team Assistant

Job Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Responsibilities:

  • The primary responsibility will be performing system-assisted compliance testing and testing design, including ad hoc analysis, on American Express systems.
  • Providing analytical support in the evaluation of various general credit, underwriting, customer management, and compliance-related policies and banking regulations.
  • Building transactional testing capabilities for the bank and continuously following up on exceptions generated through this capability.
  • Working with business partners to identify and evaluate means of new system-assisted testing for ICT reviews
  • Effectively utilize and promote disciplined project methodologies to facilitate the design, implementation, and control of system testing projects.
  • Potentially support special projects, compile data and prepare reports for senior management and other personnel.
  • Maintain necessary records and files to assure efficient and consistent reporting of compliance efforts.
  • Collaborating with risk, compliance, and business partners across multiple groups to ensure adherence to Bank policy and banking laws and regulations.
  • The position will interface regularly with business partners, examiners/auditors, and third-party vendors.

Minimum Qualifications:

  • The qualified individual will have minimum 6 years of experience 
  • Demonstrated proficiency using SQL, a variety of databases, and comfort and ease in accurately manipulating large datasets
  • Proficiency with Hive / HQL, Python, Jupyter notebooks, Spark
  • Familiarity with High Density File Systems (Big Data) such as Hadoop, and the tools required to import, export, and work with big data environments
  • Experience with Teradata and UNIX is desired
  • Proficiency with statistical methods and analysis
  • Strong analytical and project management skills, with a track record of driving results and problem solving.
  • Excellent organization, prioritization and collaboration skills are a must.
  • The candidate should be a highly motivated self-starter able to operate on multiple fronts with careful attention to detail
  • Undergraduate Degree in a quantitative field or equivalent work experience is required

 

Critical factors to success:

  • Possess strong interpersonal, leadership and change management skills, as well as strong presentation and communication skills (written and verbal)
  • Be self-motivated, dependable, adaptable and detail oriented with a proven ability to work independently or within a team environment as required
  • Have a demonstrated ability to think conceptually, using strong analytical skills
  • Be able to explore and deduce comprehension of new unfamiliar datasets
  • Possess a strong understanding of bank systems and processes; strong computer knowledge; excellent MS Word, Excel, Visio and PowerPoint skills
  • Experience with machine learning algorithms preferred
  • Knowledge of IBM mainframe is desired but not required

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • Support for financial-well-being and retirement 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • Generous paid parental leave policies (depending on your location) 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


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