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American Express
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
This is an opportunity to be part of the Credit and Fraud Risk Controllership (C&FRC) team. The individual will contribute to the successful implementation of various system enhancements, analytics, and automated reports.
Purpose of the role:
As part of a world-class Controllership group, the C&FRC organization is responsible for managing end to end credit and fraud process from reserve adequacy assessment through to the external and regulatory reporting.
Additionally, the C&FRC processes underwent a significant change with the implementation of IFRS9 effective January 2018 and CECL effective January 2020. The incumbent will work closely with Controllership, Risk Decision Science, Risk Finance, Technologies, and other groups responsible for day-to-day deliverables.
This role will support tech development of various features for credit reserving, disclosures and management reporting as a Business Specialist and will form a part of the Product Owner (PO) Group within the C&FRC organization.
Responsibilities:
· Communicate with multiple stakeholders across the organization to create and communicate the vision, value and priorities of the product and collaborate closely and constantly with the development team and broader product owner team on the delivery of product features.
· Understand the needs of the business / users with respect to the product/features and decide, in consultation with, leadership on feature and functionalities critical to the business.
· Participate in leadership meetings and clearly articulate the strategic vision for addressing the business requirements.
· Ensure actionable user stories are created including clear acceptance criteria.
· Ensure prioritization of user stories for sprint planning and backlog refinement meetings.
· Actively participate in the sprint planning, backlog refinement and sprint review meetings
· Attend daily stand-ups and answer questions and remove impediments.
· Support user acceptance testing, parallel run testing, and any other testing required to ensure the build meets the requirements authored including development and execution of test cases, and documentation of results.
Critical Factors to Success:
· Stay relevant & agile to business / functional requirements.
· Lead with a digital mindset - understand, leverage & implement technical changes.
· Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders.
· Lead with an external perspective, challenge status quo, and bring continuous innovation to our existing offerings.
Past Experience:
· Experience in areas like project management, process governance, control & compliance or accounting and reporting is required.
· Testing management and execution experience is a plus.
· Agile trained is a plus.
· In addition to above, experience with credit reserves and portfolio analysis, financial modeling and accounting is a plus.
· Experience with financial reporting requirements and processes.
· Exhibits organizational skills with the ability to meet/exceed critical deadlines and manage multiple deliverables simultaneously.
· A self-starter, proactive team player with a passion to consistently deliver high quality service and exceed customers’ expectations.
· Excellent Communication Skills; Verbal, Written
Academic Background:
· 3-5 years of project work experience or accounting and reporting experience
· Experience with implementing / supporting large scale changes
· Degree in Accounting / Finance / MBA/ BTech
Functional Skills/Capabilities:
· Strong process orientation and analytical problem-solving skills, demonstrated process improvement.
· Excellent written and verbal communications skills, strong collaboration, and relationship skills.
· Excellent relationship building, presentation and collaboration skills.
Technical Skills/Capabilities:
· Analytical and problem-solving skills
· Knowledge of financial systems
· A good understanding of the banking products is a plus
· Python, SQL, HIVE, Java, Tableau and data analysis experience is a plus
· Awareness of relevant US GAAP/Local GAAP/IFRS
Behavioral Skills/Capabilities:
· Results driven, self-starter, able to lead and influence without direct authority.
· Ability to be flexible, prioritize multiple demands, and effectively manage in a matrix organization.
· Strong leadership skills
Enterprise Leadership Behaviors:
· Set the Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
· Bring Others with You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential
· Do It the Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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