Capgemini

Network Security Zscaler Proxy SME | 6 to 12 Years | Gurgaon

Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. 

Job Description

  • Contribute to the enhancement, uplift, and continuous improvement of the Zscaler service (ZIA and ZPA).
  • Provide specialist Zscaler technical expertise, support, and advice to application teams.
  • Contribute to development project related activities and meetings to support delivery of project objectives.
  • Perform technical problem diagnosis and use technical expertise to determine options and solutions for defects, issues, and improvements in the Zscaler system and related customisations and subsystems.
  • Sustain own professional development and ensure all personal training records are maintained and kept up to date.
  • Build effective relationships with colleagues, users and suppliers which enable effective partnerships.
  • Ability to manage and prioritise multiple project deliverables to meet project timelines
  • Maintain Network Services, and IP/FQDN Groups which are used in firewall control.
  • Interact with Zscaler support for cases where we require support on Zscaler cloud, URL, functionality related issues. Weekly call with Zscaler TAM to understand operation related crunches (if any).

Primary Skills

  • Hands on experience on Zscaler Proxy 
  • Must be able to call out issues, blockers, and process deficiencies so that they can be addressed, and we can offer a better experience to our colleagues
  • Prior experience with scripting languages like bash and python is required.
  • Experience with version control systems like GitHub, Bit Bucket etc is required.
  • Technical knowledge of at least one of the Cloud Platforms specifically - AWS (Amazon Web Services) and Microsoft Azure.

Secondary Skills

  • Zscaler Certified Cloud Administrator - Internet Access (ZCCA-IA)
  • Zscaler Certified Cloud Administrator - Private Access (ZCCA-PA)
  • Experience with other PAM (Privileged Access Management) solutions e.g., CyberArk, Thycotic etc
  • Experience with the use of Confluence for documentation and collaboration
  • Experience using DevOps concepts and techniques including SCRUM
  • Prior experience with CI/CD tools like Jenkins, Harness etc will be an added advantage.
     

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. 


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