Amazon

Software Development Engineer II, IES NCRC

Job Description

We are part of the India & Emerging Stores Customer Fulfilment Experience Org. Specifically, IES NCRC (Net Cost of Refunds and Concessions) team's mission is to address unique customer requirements and the increasing associated costs/abuse of returns and rejects for Emerging Stores. Our team implements tech solves that reduce the net cost of concessions/refunds - this includes buyer and seller abuse, costs associated with return/reject transportation, cost of contacts and operations cost at return centres.

We have a huge opportunity to create a legacy and our Legacy Statement is to “transform ease and quality of living in India, thereby enabling its potential in the 21st century”. We also believe that we have an additional responsibility to “help Amazon become truly global in its perspective and innovations” by creating global best-in-class products/platforms that can serve our customers worldwide.

This is an opportunity to join our mission to build tech solutions that empower sellers to delight the next billion customers. You will be responsible for building new system capabilities grounds up for strategic business initiatives. If you feel excited by the challenge of setting the course for large company wide initiatives, building and launching customer facing products in IN and other emerging markets, this may be the next big career move for you. We are building systems which can scale across multiple marketplaces and are on the state-of-the-art in automated large scale e-commerce business. We are looking for a SDE to deliver capabilities across marketplaces. We operate in a high performance agile ecosystem where SDEs, Product Managers and Principals frequently connect with end customers of our products. Our SDEs stay connected with customers through seller/FC/Deliver Station visits and customer anecdotes. This allows our engineers to significantly influence product roadmap, contribute to PRFAQs and create disproportionate impact through the tech they deliver. We offer Technology leaders a once in a lifetime opportunity to transform billions of lives across the planet through their tech innovation.

As an engineer, you will help with the design, implementation, and launch of many key product features. You will get an opportunity to work on the wide range of technologies (including AWS Open Search, Lambda, ECS, SQS, Dynamo DB, Neptune etc.) and apply new technologies for solving customer problems. You will have an influence on defining product features, drive operational excellence, and spearhead the best practices that enable a quality product. You will get to work with highly skilled and motivated engineers who are already contributing to building high-scale and high-available systems.

If you are looking for an opportunity to work on world-leading technologies and would like to build creative technology solutions that positively impact hundreds of millions of customers, and relish large ownership and diverse technologies, join our team today!

As an engineer you will be responsible for:
• Ownership of product/feature end-to-end for all phases from the development to the production.
• Ensuring the developed features are scalable and highly available with no quality concerns.
• Work closely with senior engineers for refining the design and implementation.
• Management and execution against project plans and delivery commitments.
• Assist directly and indirectly in the continual hiring and development of technical talent.
• Create and execute appropriate quality plans, project plans, test strategies and processes for development activities in concert with business and project management efforts.
• Contribute intellectual property through patents.

The ideal candidate is a passionate engineer about delivering experiences that delight customers and creating solutions that are robust. He/she should be able to commit and own the deliveries end-to-end.

About the team
Team: IES NCRC Tech

Mission: We own programs to prevent customer abuse for IN & emerging marketplaces. We detect abusive customers for known abuse patterns and apply interventions at different stages of buyer's journey like checkout, pre-fulfillment, shipment and customer contact (customer service). We closely partner with International machine learning team to build ML based solutions for above interventions.​
Vision: Our goal is to automate detection of new abuse patterns and act quickly to minimize financial loss to Amazon. This would act as a deterrent for abusers, while building trust for genuine customers. We use machine learning based models to automate the abuse detection in a scalable & efficient manner.
Technologies: The ML models leveraged by the team include a vast variety ranging from regression-based (XgBoost), to deep-learning models (RNN, CNN) and use frameworks like PyTorch, TensorFlow, Keras for training & inference. Productionization of ML models for real-time low-latency high traffic use-cases poses unique challenges, which in turn makes the work exciting. In terms of tech stack, multiple AWS technologies are used, e.g. Sagemaker, ECS, Lambda, ElasticSearch, StepFunctions, AWS Batch, DynamoDB, S3, CDK (for infra), GraphDBs and are open to adopt new technologies as per use-case.- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language


Jobs at Gurugram

KPMG

Python Developer - Consultant

KI Professional

Gurugram, Haryana

View Details

Last Date: April 9, 2025

Oracle

TAM - Oracle DBA

Professional

Gurugram, Haryana

View Details

Last Date: May 4, 2025

Amazon

Java Support Engineer, IN Customer …

Freshers/Experienced

Gurugram, Haryana

View Details

Last Date: April 8, 2025

KPMG

Senior - SAP-FI

KI Professional

Gurugram, Haryana

View Details

Last Date: April 9, 2025

KPMG

Business Consulting ILS Executive

KI Professional

Gurugram, Haryana

View Details

Last Date: April 9, 2025

Oracle

Technical Account Representative (T…

Professional

Gurugram, Haryana

View Details

Last Date: Sept. 15, 2025

Amazon

Software Development Engineer II, R…

Freshers/Experienced

Gurugram, Haryana

View Details

Last Date: April 8, 2025

American Express

Product Designer

Freshers/Experienced

Gurugram, Haryana

View Details

Last Date: April 13, 2025

Amazon

Sr Product Mgr-Personal Loans, Cons…

Freshers/Experienced

Gurugram, Haryana

View Details

Last Date: April 15, 2025

KPMG

Technology Consulting-TE SAP-ABAP O…

KI Professional

Gurugram, Haryana

View Details

Last Date: April 9, 2025

KPMG

Deal Advisory Corp Finance Manager

KI Professional

Gurugram, Haryana

View Details

Last Date: April 9, 2025

American Express

Account Protection Specialist

Freshers/Experienced

Gurugram, Haryana

View Details

Last Date: April 13, 2025




More Jobs at Amazon

Amazon

Finance Operations Risk Manager, FO…

Freshers/Experienced

Bangalore, Karnataka

View Details

Last Date: April 15, 2025

Amazon

Assistant Brand Manager, Retail Cat…

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: April 8, 2025

Amazon

Software Development Engineer, Alex…

Freshers/Experienced

Chennai, Tamil Nadu

View Details

Last Date: April 8, 2025

Amazon

FinOps Analyst - AP, WFM

Freshers/Experienced

Pune, Maharashtra

View Details

Last Date: April 8, 2025

Amazon

SBS - Assistant Brand Manager, IN J…

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: April 15, 2025

Amazon

Support Engineering Manager III, De…

Freshers/Experienced

Chennai, Tamil Nadu

View Details

Last Date: April 8, 2025

Amazon

Software Development Engineer, Geos…

Freshers/Experienced

Hyderabad, Telangana

View Details

Last Date: April 8, 2025

Amazon

Sr. Technical Program Manager, MENA…

Freshers/Experienced

Chennai, Tamil Nadu

View Details

Last Date: April 15, 2025

Amazon

Software Dev Engineer, AWS Commerce…

Freshers/Experienced

Bangalore, Karnataka

View Details

Last Date: April 8, 2025

Amazon

Software Development Engineer II - …

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: April 15, 2025

Amazon

Sr. Product Manager, Technical, DSP…

Freshers/Experienced

Hyderabad, Telangana

View Details

Last Date: April 15, 2025

Amazon

Application Engineer, Devices and S…

Freshers/Experienced

Bangalore, Karnataka

View Details

Last Date: April 15, 2025




Actively Recruiting Companies at Gurugram, Haryana