Amazon

OPS Specialist , AMAZON SHIPPING

Posted On

Feb. 2, 2026

Location

Gurugram, Haryana

Experience Level

Freshers/Experienced

Job Type

Fulfillment & Operations Management

Apply By

Feb. 24, 2026

Job Description

We're seeking a dynamic Sales Specialist to join our Amazon Shipping team in Gurgaon. The role focuses on driving business growth through new customer acquisition and relationship management in the enterprise segment.

Key Responsibilities:
• Lead end-to-end sales cycles for large and enterprise customers in the assigned territory
• Develop and execute strategic account plans to achieve revenue targets
• Own and maintain P&L responsibilities for the assigned portfolio
• Identify and onboard high-potential customers through consultative selling approach
• Analyze market trends and competitor activities to develop effective sales strategies
• Collaborate with cross-functional teams to ensure smooth customer onboarding
• Monitor key performance metrics and prepare regular business reports

Key job responsibilities
Deliver positive experience to assigned and onboarded shipper accounts and win volume (#Shipments and Revenue) and hygiene parameters
• Develop your individual account management strategy at a shipper-level
• Understanding and reinforcing the value proposition and creating joint business plans with shippers
• Action proactive and reactive measures on key business parameters like operations, claims, and receivables
• Follow the standard operating processes to scale the working of the function.
• Help refine the business value proposition using local knowledge, secondary research and past data- 2+ years of sales experience
- Experience developing operational processes and technologies
- 4+ years of customer support, or 1+ years of customer support experience
- Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field, or CMA and 2+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience

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