American Express

Analyst-Risk Management

Posted On

June 7, 2024

Location

Gurugram, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

July 14, 2024

Job Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The open role is an exciting opportunity to be part of SABE C360 Business Servicing Team in a dynamic, intellectually stimulating, open, fun and collaborative environment.

If you seek challenge, have a customer centric, strategic, analytical mind-set, consider working with American Express. This role will be part of the Sales & Business Enablement (SABE) based out of Gurgaon supporting SABE C360 Business Servicing Team.

SABE C360 Business Servicing Team is responsible for providing User Issues Support & Solving Executive Escalations for C360 product. The job uses an excellent management skill with broad set of analytical tools/techniques for data analytics, data validation, data cleansing, data extraction, analysis & transformation, product Management, data interpretation & insights related to data Platform & Reporting. The role also requires strong Data Analytics, Project management & leadership skills with strong understanding of AGILE product management methodology.

Responsibilities

Independently working with regional partners/customers to deliver analytical insights and project execution.
Will be working as an analyst as a first level of defense for business user queries for C360 product.
Perform Data Validation for Issues & work with product team to perform the fix.
Utilize broad set of analytical tools/techniques for data mining, data cleansing, data extraction, analysis & transformation, data interpretation & insights, & reporting solutions.
Conduct In-Depth Data analysis for Data related Queries and understand the data platform end to end.
Strategize, plan & execute the of Data improvement projects.
Conduct deep analysis to uncover trends, recommend business solutions and implement strategic initiatives.
Consult with business owners and recommend appropriate solutions based on clear understanding of business needs.
Able to translate business needs to Technical Needs to collaborate with the technical SCRUM Teams.
Drive on-time, high quality deliverables.
Create high quality and executive ready documentation around campaigns performance reporting.

Qualifications

Bachelor’s or Master’s degree in Business or Analytical focus areas and/or Engineering.
3-5 years of experience in Data Analytics & Business Servicing experience.
1-2 years of experience with excellent programming skills on Big Data languages like Python OR Hive will be good to have.
Experience in Financial industry preferred.

Key Skills

Proficiency in Python, HIVE and strong understanding of relational database concepts (RDBMS) & SQL.
Experience on working on Service Now tool is a plus.
Advanced Excel skills, such as use of pivot tables, thorough knowledge of Excel functions, visual formatting techniques for user-friendly worksheet deliverables.
Ability to learn new systems and processes quickly.
Ability to handle large datasets and proven ability to align data needs to business strategies.
Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity and rapid change.
Strong Customer management experience. Ability to prioritize and deliver quality work within a deadline-driven climate.
Strong written and oral communication skill.
Strong work ethic with an intense will-to-win and demonstrated personal excellence.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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