American Express

Executive- Colleague Experience Group

Posted On

Jan. 15, 2025

Location

Gurugram, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

Feb. 9, 2025

Job Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

In Colleague Service (CS), we focus driving greater efficiencies in our processes, improving the user experience, and delivering insights to business leaders to enhance their decision making. The HR Reporting Analyst role will be part of the HRIS Reporting team, responsible for the development and advancement of reporting and analytics, as well as support on managing activities within our risk framework. The role requires a good understanding of reporting tools, particularly Oracle HCM products, as well as strong communication skills, both verbal and written.

Key Responsibilities:

Understanding our internal stakeholders’ needs and delivering value by creating right reporting solutions for them
Processing requests received through the Adhoc Tool and building custom reports where required
Responsible for preparing and maintenance of weekly/Monthly/Quarterly schedules
Use data and analytics to drive the employee strategy, planning and process; address and solve any data integrity, compliance and reporting issues
Responding to reporting queries received through the shared mailbox
Troubleshooting and testing reports in HRIS Reporting systems
Learning and developing dashboards using Oracle-based & Tableau to produce deeper insights which can be used for further decision-making.
Responding to reporting queries received through the shared mailbox
Training and educating reporting tool users (those who’re authorized) on how to self-service reports and providing timely assistance
Working in a team environment and providing support to other team members

Minimum Qualifications

Proficient with Excel, hand on experience on Tableau and other reporting is mandatory
Should be able to manage large data points and identify the call outs / opportunity area and share recommendations
Ability to handle competing priorities in a fast-paced environment
Strong communication skills
Effectively works independently within a team construct, while supporting teamwork and achievement of team objectives

Preferred Qualifications:

2-3 years of experience with BI Tools (Oracle HCM and OAC preferred)
Prior experience in HR Reporting is preferrable

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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