American Express

Manager-Digital Product Management

Posted On

June 4, 2025

Location

Gurugram, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

June 29, 2025

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Functional Description:

Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.

Role & Responsibilities:

The Manager – Digital Product Management will lead the development and implementation of enterprise-wide analytics solutions, with a focus on product ownership and management, partnership with technologies, and stakeholder management. Drive adoption of centralize analytics capabilities and develop a data distribution strategy to support business decision-making.

Key Responsibilities:

Drive the execution of all product lifecycle processes including market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch for centralized data sharing platforms
Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective
Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams, via collaboration with multiple stakeholders on Requirements Grooming, Design, Architecture and Prioritization across multiple scrum teams
Partner with engineers, tech leads, scrum masters and architects to define capabilities and features for continuous release in an Agile environment
Own and maintain the product roadmap which defines product enhancements for short- and long-term releases
Identify and manage program blocking issues, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical or operational constraints.
Design and implement support processes for systems with an aim towards operational excellence
Serve as the internal and external subject matter expert for products
Facilitating development of Conversational BI solutions across the organization and ensuring that stakeholders understand their value and are equipped to use them effectively

Minimum Qualification:

Bachelor’s or master’s degree in Information Technology, Computer Science, Information security, Mathematics, Statistics, MBA or any other relevant qualification
4+ years of experience in analytics, and business intelligence, with a proven track record of leading data initiatives at an enterprise or line of business level.
Ability to discover and design scalable solutions and lead implementation of complex data products
Experience with reporting, designing APIs, developing user interfaces, web services application architectures and microservices application architecture is preferred
Strong technical skills and understanding of analytics solutions, including experience with Generative AI and natural language processing
Strong program management, analytical & problem-solving skills
Demonstrated ability to translate data insights into strategic business recommendations. Strong problem-solving skills and experience in driving business results.
Excellent leadership and team management skills, with experience leading cross-functional teams.
Excellent communication and collaboration skills, with the ability to translate complex data concepts for business stakeholders.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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