American Express

Senior Administrative Assistant

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The incumbent would be responsible for supporting 2 VP teams within Global Decision Science team in the CFR organization and their teams administratively.

Key Responsibilities:

  • Organizing and coordinating the employee engagement initiatives
  • Calendar management for VPs, coordinating Senior leadership visits 
  • Supporting new team members’ onboarding, workstation, Laptop's, office supplies etc.
  • Organizing internal and external meetings including team events, making all necessary arrangements including invitations, meeting requirements, booking rooms, ensuring needed equipment is in place and operational, and arranging catering if needed.
  • Managing travel itineraries and arrangements (domestic and international), including air, hotel, transfers and agendas.
  • Maintaining departmental distribution lists & regularly updating org charts 
  • Day to day functioning/administrative work: Organize travel arrangements and processing/reconciling travel expenses schedule meetings and appointments, organize and maintain paper and electronic files
  • Organization and Coordination of Town halls, Staff meetings, BURs and regular team touch base 
  • Forecast and maintain the Team budget
  • Ability to coordinate and function in a team environment

Minimum Qualifications:

  • Must be a graduate with minimum 5 years of work experience.
  • Strong written and oral communication skills.
  • High level of proficiency using MS Office including Word, Excel and PowerPoint, as well as internal AXP (or related) tools and systems – Including WebEx, MS Outlook, Concur, Stream, Oracle, One Drive.
  • A demonstrated ability to be flexible and work in high-pressure situations.
  • Excellent communication skills, and a strong desire to bring structure to processes.
  • Should be able to function with minimum supervision with high sense of ownership.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries 
  • Bonus incentives 
  • Support for financial-well-being and retirement 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • Generous paid parental leave policies (depending on your location) 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


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