American Express

Lead Analyst

Posted On

Oct. 23, 2025

Location

Gurugram, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

Nov. 16, 2025

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

Responsibilities
• Ensure timely and accurate monthly/quarterly incentive calculation for sales colleagues.
• Run incentive calculation model, perform high quality due diligence on the payments for the given portfolio/s
• Ensure strict adherence of control and compliance and related policies
• Person needs to have an eye for detail and should ascertain Stakeholder and Leadership expectations quickly thereby ensuring seamless and quality delivery
• Individual should have strong knowledge and prior working experience on Incentive tool
• Prior experience on Incentive management process will be an added advantage
• Good analytical and problem-solving mindset
• Ensure the proposed design meets business requirements, enterprise quality standards
• Work with quality assurance managers to coordinate system and user acceptance testing activity
• Good communication skills and ability to work with stakeholders across different geographical locations
Min Qualification
• 2-3 years of experience in Incentive calculations, good business knowledge around the compensation process and business rules (ramifications of exceptions), Commercial/ B2B experience. Ability to align data needs to business strategies
• Sales Incentive Operations will be helpful
Functional Skills/Capabilities:
• Reporting tools utilization to create/generate/maintain simple/complex reports
• Data modeling – Demonstrate a good understanding of the application, data design and their relations to enable them to write reports that support reporting and compensation plans
• Understand how reporting and compensation plans work in parallel
• Have good business knowledge that enables them to create business rules to execute the business strategy for the acquisition channels
• Background of working with Payroll/Compensation systems with complex structures will be an added value
• Experience of working in Tableau to create business dashboards will be an added advantage.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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