American Express

Manager-Data Science

Posted On

Oct. 23, 2025

Location

Gurugram, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

Nov. 16, 2025

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Responsibilities:

The successful candidate will be responsible to manage and controls model risk, specifically associated to the next generation Artificial Intelligence or Machine Learning based models. This role will elevate model excellence, strengthen long term shareholder value, and adapt to the changing landscape of both model development innovation, external environment and heightened regulatory expectations. The specific responsibilities include:

Conduct independent oversight of enterprise-wide models with a focus on Artificial Intelligence and Machine Learning based models for marketing, credit, fraud or other business/ risk types.
Conduct gap assessments and establish robust framework to strengthen model risk controls and meet heightened regulatory standards
Conduct AI/ML research to explore opportunities and set guidelines in order to address regulators, elevate model excellence and drive business impact
Communicating results to partners, senior leadership and various model committees
Critical Factors to Success:
- Business Outcomes:
  - Drive billing, revenue growth and profitability through advanced analytical techniques
  - Maximize business returns by institutionalizing efficient and accurate models.
  - Innovate modeling techniques and variable creation
  - Ensure modeling accuracy and enhance modeling efficiency in existing processes using Machine Learning
- Leadership Outcomes:
  - Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders.
  - Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings
  - Demonstrate learning agility, make decisions quickly and with the highest level of integrity
  - Lead with a digital mindset and deliver the world’s best customer experiences every day

Minimum Qualifications:

Bachelor's required In Economics, Statistics Or Related Fields
At least 2 year’s experience in analytics or big data workstreams
Experience with at least one of the data manipulation tools such as R, JAVA, SQL and SAS is a must have
Hands-on model development or validation experience. Good understanding of machine learning/statistical algorithms such as deep learning and boosting. Experience with data visualization is a plus
Strong Analytical and Relationship and project management skills for driving validation initiatives.
Good Verbal, Written, Interpersonal skills and ability to work effectively in a team environment.
Willingness to Collaborate with Cross-Functional teams to drive validation and Project Execution.
Effectively communicating complex Analytical results to Business Partners and Senior Management.
Flexibility and Adaptability to Work Within tight deadlines and changing priorities.

Preferred Qualifications

Master's degree preferred.
Preferred 3+ years experience in analytics or big data workstreams
Experience with NLP / NLU model and chatbot frameworks would be preferred.
Experience in applying advanced statistical and/or quantitative techniques to solve business problems is preferred.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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