Amazon

Catalog Auto Specialist II, CMT Systems

Posted On

May 29, 2024

Location

Bangalore, Karnataka

Experience Level

Freshers/Experienced

Job Type

Project/Program/Product Management--Non-Tech

Apply By

July 16, 2024

Job Description

The Catalog Auto Specialist II will lead automation initiatives alongside a team automation specialists responsible for driving automation and standardization of the operational support process for WW Promotions. He/she will be operating in parallel with tech and product teams (SDEs, SE) to find opportunities to automate repetitive operational tasks in the development/product lifecycle. He/she will focus on the process and provide an efficient product delivery process by monitoring ticket inflow, resolving issues, automating and improving repetitive processes, gathering business partner requirements, and guide the Catalog Automation Leads who work on SOP-driven activities related to configuration changes, troubleshooting and other ticketing support standardization and documentation. The job involves working on business planning including but not limited to creating annual plans and strategy for execution, ensuring operational rigor, designing business impact processes and identifying automation possibilities that drives process efficiency. He/she will be the close to operations/business teams of Amazon worldwide and must therefore be comfortable and confident liaising with remote teams and senior leaders.

He/She will manage business impact via functional activities and will be accountable for designing and delivering on all KPIs of the same. The individual will interface and drive agenda with the operations & technology teams and build scalable solutions and in addition he/she will be responsible for ensuring the safety, security and integrity of Amazon’s systems and data.

The role involves influencing peers and stakeholders in other functions to achieve functional and business goals assigned.

The successful candidate should have the ability to work at all levels of detail to accomplish team/organization goals. The ideal candidate actively seeks to understand Amazon’s core business values and initiatives, and translates those into everyday practices.

Key job responsibilities
• Responsible for defining and driving functional/business goals.
• Building a data-oriented culture, adoption of technology solutions and process improvement projects to achieve business goals.
• Managing stakeholder communication across multiple lines of business on various project milestones, process changes, escalations, etc.
• Designing and developing relationships with senior stakeholders in the Retail business.

Key job responsibilities
• Responsible for defining and driving functional/business goals.
• Building a data-oriented culture, adoption of technology solutions and process improvement projects to achieve business goals.
• Managing stakeholder communication across multiple lines of business on various project milestones, process changes, escalations, etc.
• Designing and developing relationships with senior stakeholders in the Retail business.
• Ensuring quality standards for interviewing and hiring employees at all levels of the organization.

Key job responsibilities
• Responsible for defining and driving functional/business goals.
• Building a data-oriented culture, adoption of technology solutions and process improvement projects to achieve business goals.
• Managing stakeholder communication across multiple lines of business on various project milestones, process changes, escalations, etc.
• Designing and developing relationships with senior stakeholders in the Retail business.

We are open to hiring candidates to work out of one of the following locations:

Bangalore, KA, IND• 5+ yrs work experience
• Has a background in quantitative decision making, ability to drive business metrics, automate operational tasks, thereby driving process excellence and adoption of different tools and resources.
• Has managed critical support functions and processes, with end to end business responsibility.
• Skilled in collaborative management environment, succeeding through regular meetings and clear formal and informal communication with members of the remote and local management teams.
• Proven expertise and ability to develop processes and procedures which will enhance the overall efficiency with a bias towards automation in all operational tasks.
• Experience in supporting systems build using AWS
• 1+ experience in SQL and Python scripting
• Experience with mid-size relational databases essential

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