Amazon

Manager, Device Associate I, ASQS Appstore

Job Description

We are in the business of making sure our customers are entertained when they use our Fire Devices for digital content ? Are you excited about the world of Amazon devices, Fire Tablets/TVs? Amazon Appstore is looking for a Ops Manager who can ensure high quality bar for our catalog of 3P apps on Tablets /FTV devices globally. Our team is comprised of talented device associates, program managers, and QA Engineers tasked with singular goal to provide best possible customer experience on Amazon products. We cater to 3P app developers from all geographies and help them ensure a seamless App experience for customers on our devices.

The ideal candidate will be a seasoned manager with proven skills in building a top-notch test team for Android mobile devices , a hands-on leader with experience in defining processes and solutions for ensuring high quality bar in a fast-paced environment, experience in various tools and frameworks for app testing , Device Component KPIs , well versed with software development and release cycle and is able to communicate effectively with teams across the continents.

We are looking for a talented DA Manager who is passionate in leading talented team and questioning the status quo and believes in disruption- you have a start-up mindset that is excited about making inroads into solutions that continuously improve customer experience. Even when it means learning about the new technology and not afraid to be hands-on.
You are obsessed with quality improvement, experienced and highly committed to creating reliable automation for regression and feature testing.- 2+ years of team management experience
- Experience using data to influence business decisions
- Experience an operations, project or program Manager directly managing and developing front-line managers
- Exposure to auditing, system/tester/process quality and and deriving effective metrics to act upon.


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