Amazon

ICQA Process Assistant, ICQA

Posted On

April 11, 2025

Location

Bangalore, Karnataka

Experience Level

Freshers/Experienced

Job Type

Fulfillment & Operations Management

Apply By

June 10, 2025

Job Description

At Amazon, we strive to be Earth’s most Customer-Centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history every day and the good news is its still Day 1 for us.
Job Title: Process Assistant ( ICQA)
Location: Bangalore

Summary:
Associates who apply for this position should be available to work any shift. This position is open for multiple departments.

Key Job Elements:
- Support and work in the department as required
- Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
- Providing coverage for Area Managers
- Providing policy follow-up, attendance tracking (duties do not extend to discipline)
- Tracking and reporting of ATS/labor hours
- Assisting the floor as an associate resource, training associates and verifying SOP compliance
- Ensuring successful area performance, through tracking, reporting and feedback of associate performance
- Participating in Operational Excellence initiatives in some capacity
- Filling in as needed with production duties
- Fully understanding workflow and daily production goals
- Reviewing and updating SOP as required
- Assisting in keeping work area clean and organized
- Identifying and addressing safety hazards within the work area
- Coaching associates to work safely at all times
- Participating in safety initiatives
- Referring all job injuries immediately to area manager
- 1+ years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required

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