Capgemini
CSE | 4 to 6 Years | Bangalore
Job Description
Job Description
Responsibilities:
• Experience in design office on Propulsion, Fuel, APU, Air Systems
• Good understanding of Airline operating and maintenance environment.
• Knowledge of Tech Data Manuals (AMM, TSM, SRM, IPC, WDM,…), Engineering Drawings (Mechanical and Repair) Interchangeability/Spare Parts management and Configuration Management, Concessions
• Experience with the following tools will be an advantage: Tech Request, Airn@v, Zamiz (AIRINA), Taksy, SNS, APS, AVD, FTS+, SAP, ICC, PASS SSI, PDMLink (APS), Gsuite, Airbus World, DocMaster, Airbus Norms & Specs.
• Ability to coordinate remotely / virtually among Design Office, Support Engineering, Vendor service providers, Suppliers, Support teams.
• Good knowledge of MS Office suite.English: Advanced level (written and spoken);
Your role:
In the Customer Services Engineering department, the candidate will integrate a team of engineers in charge of solving the technical queries raised by the Airbus customers related with In-Service Engineering issues.
The scope is to answer In-Service queries, investigate In Service Issues and exploit In-Service Experience.
Within this context the activity will focus on:
· Analyzing and answering daily queries from customers on ALL Airbus civil A/C;
· Agree on a resolution deadline with the customer and define a resolution strategy;
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