Capgemini

High Tech Engineer || 4 to 9 Years || Bengaluru

Posted On

Feb. 4, 2025

Location

Bangalore, Karnataka

Experience Level

Experienced Professionals

Job Type

Permanent

Apply By

Feb. 26, 2025

Job Description

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Job Description -

Global CXC Expert care is a team of technical experts whose #1 focus is to help customers plan, design, deploy and operate their networks effectively while delivering the best possible customer experience. Our success is validated through exceptional financial results, growing customer happiness metrics, industry recognition, and employee happiness scores.
Role & Responsibilities:-
The HTE delivers the technologies, solutions and services which customers need to expertly manage their networks.
In this role, you will be "Cisco’s face to the customer," working in a fast-paced, high-impact environment as a visible contributor delivering on our commitments.
Provide problem root-cause analysis at the network infrastructure and application level and produce detailed technical reports that include root cause, next steps, and recommendations for corrective and preventive actions.
Leverage industry best practices and detailed understanding of the customer’s infrastructure.
Setting up weekly cadences to review technical issues.
Review historic customer data to identify trends and enable problem management
Handle multiple customers for aforementioned needs remotely or onsite.

Skills Required :-

Strong knowledge of IP routing and switching is required.
Good in Security technology domain with demonstrated expertise in the following areas - Firewall, Cisco ISE, Wireless are mandate to have .
Design, implement, and maintain wireless networks using Cisco DNAC.
Hands-On experience with Cisco Wireless Products - WLC (Wireless LAN Controllers), Access Points (AP), MSE, Prime Infrastructure (PI) etc.
Deep understanding of IEEE 802.11 standards (a,b,g), 802.1x, Wi-Fi .
Knowledge of WLAN Security in the areas of authentication, encryption, IDS/IPS using Radius, AAA authentication, EAP, LEAP, PEAP, PSK.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

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