Capgemini
Operations Lead (SolarWinds) | 9 to 12 years | Pune
Job Description
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Job Description:
- Lead and manage a team providing Infrastructure Monitoring Services using SolarWinds and SCO.
- Oversee implementation, upgradation, migration, and solutioning of Infra monitoring tools.
- Handle vendor and process management efficiently.
- Ensure smooth delivery service operations, managing teams, deliverables, and SLAs effectively.
- Lead, steer, and execute projects, ensuring alignment with organizational goals.
- Communicate effectively with internal and external stakeholders through excellent oral and written skills.
Primary Skills
- Expertise in SolarWinds (NPM, NCM, NTA, IPAM, SAM).
- Understanding of monitoring tools architecture, functionality, and connectivity.
- Hands-on experience with implementation, upgradation, and migration of monitoring tools.
- Integration of monitoring tools with third-party applications.
- ITIL framework expertise.
Secondary Skills:
- Proficiency in Excel for data analysis and reporting.
- Risk assessment and governance knowledge.
- Strong communication and stakeholder management.
- Change management expertise.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
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