Capgemini
Crowdstrike EDR | `6 to 9 years | Bengaluru & Mumbai
Job Description
Job Description
- Supports Endpoint Detection and Response (EDR) applications from an operational capacity and ensures cyber security service availability for all endpoint (i.e. servers, desktops and laptops).
- Monitor EDR & AV logs
- Monitor dashboard for compliance, threats and troubleshoot
- Check if any incidents are missed by L1 and follow up for the cause
- Basic level of fine tune policies and provide service improve plans.
- Maintain the SOP for the new events
- Supporting L1 & L2 for unresolved tickets
- Raise case and follow up with support for any issue
- Policy creation & Changes
- Major Changes in Infrastructure
- Major Incidents/Outages
- Provide Service improvement to the management
- Configuring policies on request
- Check Audit logs and fix if any disturbance.
- Working on TTP policies
Primary Skills
- CrowdStrike Falcon
Secondary Skills
- Endpoint Security
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