Capgemini
SAP SD Lead
Job Description
Job Description
- End‑to‑end design of Order‑to‑Cash processes, including sales order management, delivery, billing, credit management, and returns, ensuring alignment with business requirements.
- Functional configuration of SAP SD, covering sales document types, item categories, schedule lines, billing types, pricing procedures, output determination, ATP, and credit checks.
- Integration design and oversight with FI (billing & revenue posting), MM (stock availability), and third‑party systems (IDocs, EDI, interfaces).
- Creation of functional specifications for custom developments such as enhancements, reports, forms, and interfaces.
- UAT planning and execution, including test case preparation, test cycles, defect tracking, and business sign‑off.
- Production support leadership, managing incidents and service requests related to orders, deliveries, billing, pricing, and IDoc failures.
- Master data governance oversight, including customer master, pricing records, material determination, and partner functions.
- Cutover planning & migration support, including migration of customer master data, pricing, and open sales documents.
- Stakeholder engagement & communication, collaborating with business SMEs, cross‑functional teams, CXOs, and IT leadership to ensure delivery alignment.
- Process improvement & best‑practice adoption, driving continuous optimization of OTC processes and recommending S/4HANA capabilities where relevant.
Primary Skills
- Customer‑centric mindset - Ability to understand end‑user pain points, business priorities, and value drivers—essential in Order‑to‑Cash where customer experience is core.
- Analytical & problem‑solving ability - Demonstrated ability to diagnose issues in OTC cycles (orders, deliveries, billing, credit, pricing).
- Stakeholder management & relationship building
- Collaboration & cross‑functional leadership - Effective coordination with MM, FI, and technical teams (ABAP, integration)
- Proactiveness & initiative - Ability to anticipate issues, propose improvements, and take independent ownership
- Adaptability & flexibility - Willingness to adjust to shifting priorities, new requirements.
- Attention to detail & quality mindset
- Emotional intelligence & conflict resolution
- Coaching & mentoring skills - Senior leads are expected to guide junior consultants, support business users, and drive best practices.
- Candidates with 15+ Years of Experience are relevant for this opportunity.
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