Capgemini
CMDB | 6 to 9 years | Bangalore
Job Description
Primary Skills
- Configuration Data Management
- Maintain and update the Configuration Management Database (CMDB) with accurate information about all configuration items (CIs) and their relationships.
- Ensure data integrity and accuracy by performing regular audits of the CMDB.
- Ensure that configuration baselines are properly maintained and documented.
Secondary Skills
- Change and Release Management Support
- Work with change management and supervisor teams to evaluate the impact of proposed changes on configuration items and related services.
- Ensure that all changes to configuration items are properly tracked and documented.
- Support release management processes (EIS) by ensuring that configuration records are updated to reflect the release of new systems, services, or updates.
Job Description
- Generate and maintain accurate reports related to configuration items and their status.
- Create and update documentation for configuration management processes, standards, and best practices.
- Provide insights and reports on configuration audits and identify any deviations from established baselines.
- Work closely with RUN, Project and AMO teams to ensure alignment in configuration management activities.
- Ensure compliance with internal policies and regulatory requirements related to configuration management.
- Participate in internal and external configuration audits and support continuous improvement initiatives.
- Assist in the implementation and improvement of tools and systems used for configuration management.
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