IBM

Technical Content Professional

Posted On

Nov. 12, 2024

Location

Bangalore, Karnataka

Experience Level

Professional

Job Type

Permanent

Apply By

Nov. 29, 2024

Job Description

Introduction
Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today - planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.

Your Role and Responsibilities
IBM India Systems Development Lab is looking for a Technical Content Engineer / Professional to be integral part of a team responsible for Product Development/testing of PowerVC Platform on Power. The product is built on the Openstack cloud computing platform using Python. In addition, there is an opportunity to work on several OpenSource communities and front end/back end development as well.

As a technical content professional, you are expected to
Work closely with developers, testers, and L3 to gain knowledge and understanding of the release deliverables and enhancements for all components of PowerVC with respect to documentation.
Be familiar with the Agile development process.
Be skilled at analyzing the product team’s requirements, environments, and providing lucrative content solutions to enhance the documentation.
Confidently communicate with leadership and other stakeholders.
To review and update feature blogs, Readmes, command line messages, and UI help texts.
To drive and conclude content review calls with stakeholders independently and the larger Content Pak Guild community.

Required Technical and Professional Expertise

4 - 7+ years of experience in developing content for software or hardware products.
Experience in creating and editing PowerPoint presentations for leadership consumption.
Experience in creating video tutorials using Camtasia or a similar tool.
Experience in maintaining social media handles for product release and other announcements.
Excellent written and oral communication skills, with demonstrated ability (portfolio) to communicate complex technical topics clearly and succinctly.Experience creating a wide range of assets for IBM Power® Systems servers.
Experience using authoring tools such as DITA Oxygen, Adobe, and Markdown markup language required to produce content.
Experience using GitHub Enterprise/GitHub Desktop for the PowerVC document repository of source files.
Familiarity with Visual Studio Code for Markdown editing of files.
Knowledge of Jira, RTC, or similar project management solution for viewing and tracking the Issue Board.
Thorough understanding of IBM Digital Content Services (DCS) and using IBM Docs Manager and Workflow Manager (WFM) for content publishing. Ability to study on your own, learn quickly, and put new knowledge into practice
Experience using Google Analytics is a plus

Preferred Technical and Professional Expertise

Any documentation experience with technologies like Openstack, virtualization and public cloud services, e.g., Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) is an added advantage.

About Business Unit

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

Your Life @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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