IBM

Site Reliability Engineer

Posted On

Oct. 21, 2024

Location

Bangalore, Karnataka

Experience Level

Professional

Job Type

Permanent

Apply By

Nov. 22, 2024

Job Description

Introduction
Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.

Are you passionate about technology? Do you love building new things? Do you want to develop the future of IBM's Cloud offerings? If you answered YES, then we have the right opportunity for you!

The shift toward the consumption of IT as a service, i.e., the cloud, is one of the most important changes to happen to our industry in decades. At IBM, we are driven to shift our technology to an as-a-service model and to help our clients transform themselves to take full advantage of the cloud. With industry leadership in analytics, security, commerce, and cognitive computing and with unmatched hardware and software design and enterprise reach, no other company is as well positioned to address the full opportunity of cloud computing.

We are looking for a dynamic Site Reliability Engineer to join our Cloud IaaS Team in Bangalore, India, who is responsive to market needs, to deliver value to our clients in a fast-changing cloud landscape. The SRE team dedicated to ensuring that the IBM Cloud is at the forefront of cloud technology, from data center design, Storage & Network architecture and compute clusters to flexible infrastructure services. We are building IBM's next generation cloud platform to deliver performance and predictability for our customers' most demanding workloads, at global scale and with leadership efficiency, resiliency and security. It is an exciting time, and as a team we are driven by this incredible opportunity to thrill our clients.

Your Role and Responsibilities
In this Site Reliability Engineer role, you will work closely with several Data Centers, the entire Cloud organization and IBM vendors to support, maintain and continously improve the IBM cloud infrastructure. You will focus on the following key responsibilities:

Design & implement automation/infrastructure solutions for IBM Cloud products and services.
Partner with other SRE teams and dev leaders to deliver mission-critical services to IBM Cloud
Build new tools to improve automated resolution of production issues
Monitor, respond promptly to production alerts, execute changes in Production through automation
Support the compliance and security integrity of the environment
Continually improve systems and processes regarding automation and monitoring
Work with Support and Development teams to identify the root cause to resolve issues
Discuss and plan continuous improvement in the stability of production environment
Guide & provide technical escalation support for other Infrastructure Operations teams

Required Technical and Professional Expertise

Excellent written and verbal communication skills.
Overall 10+ years of experience in Public Cloud infrastructure
Minimum 6+ year’s experience in handling large production systems in a cloud environment
Strong skills on Linux, Scripting, Debugging complex issues working with other teams
Ability to handle complex customer situations to resolution
7+ years of experience in Virtualization Technologies and Automation / Configuration Managements
Automation and configuration management tools/solutions: Ansible, Python, bash, Terraform, GoLang etc. (any two)
Virtualization technologies: Citrix Xen Hypervisor (Preferred), KVM(also preferred), libvirt, VMware vSphere, etc. (at least one)
Monitoring technologies: Zabbix (preferred), Sysdig, Grafana, Nagios, Splunk, etc. (at least one)
Strong skills on Container technologies: Kubernetes, Docker, etc.
Work with Engineering to:
Provide initial assessment and possible workaround of production issue
Troubleshoot and resolve production issues
Working knowledge with ServiceNow, JIRA, and GitHub

Preferred Technical and Professional Expertise

Knowledge of compute, storage & networking systems in a public cloud environment

About Business Unit

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

Your Life @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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