IBM

Business Analyst

Posted On

Oct. 15, 2024

Location

Bangalore, Karnataka

Experience Level

Professional

Job Type

Permanent

Apply By

Nov. 22, 2024

Job Description

Introduction
Ready to re-imagine the product management role? At IBM, as an Offering Manager, you are responsible for the full lifecycle of an offering: from validating need to determining the business model and defining the solution requirements. Going beyond the traditional focus of timetables and budgets, you use your keen insights into what customers want in their own business plan - and work across disciplines to build the best solutions to a problem. If being the CEO of your offering excites you, consider an offering management career at IBM.

Your Role and Responsibilities
The Cloud GTM Deal Desk role will provide billing support and oversight on the contractual obligations between IBM Cloud and Kyndryl.
In this role, the Cloud GTM Deal Desk focal will work closely with IBM Worldwide Pricing, CIO/Sprint billing team, Cloud Business Office (CBO), Finance and Q2C, to ensure billing accuracy monthly, cloud account transparency and discount accuracy as per the Kyndryl Amendment with IBM Cloud.
This position requires in depth knowledge or our IBM Cloud IaaS and PaaS offerings, configurations and components. In depth knowledge of CFTS contract registration and SPRINT/CFTS/iERP billing is a plus.
Additionally, this role will assist Kyndryl with:

Category level pricing implementation
Cloud account management
Discount accuracy
Purchase Order funding for One-year and Three-year commitments with Q2C.
Monitoring Cloud Accounts consumption
Cloud Backlog reduction working with Finance and Q2C
Monthly issuing of Cloud Promo Credits as defined in the Kyndryl contract
Managing Fixed price configurations
Managing the Migration Acceleration program
Application of Promo Code credits in SLIC IMS accounts – requires manual intervention. Review account, check what discounts are applied,
Calculation of the incremental Promo Credit on all Three year commitments.
Reconciliation reporting
Knowledge of the Support arrangement between IBM and Kyndryl.
Providing updates to Kyndryl Procurement regarding status of disputes, missing PO’s, Credits

Required Technical and Professional Expertise

Requires familiarity with and experience working with Q2C around processes from order to invoice to revenue.
Understanding IBM Cloud and or Cloud Consumption.
Experience with Data analysis and pricing.
Financial Root Cause analysis around billing, discounting, product consumption.
Familiarity with CFTS contract set up and billing.

Preferred Technical and Professional Expertise

None

About Business Unit

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

Your Life @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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