IBM

Product Designer

Job Description

Introduction
Thomas J. Watson said it best: “Good design is good business.” Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you?  If so, read on!

Your Role and Responsibilities
Description

IBM App Automation and Modernization Software is responsible for creating software products that help our customers adopt and engage with our highly complex product portfolio. This role is part of IBM Hybrid iPaaS- to define a platform experience of a large portfolio of integration and API management capabilities.

As a UX designer on the App automation team, you will create a variety of design deliverables, drive stakeholder alignment, and demonstrate impact and influence on the product roadmap. Rigor, attention to detail, insatiable curiosity, comfort with ambiguity, and excellent time management will be critical to your success.

Responsibilities
  • Translate actionable insights from the design research team into low and high-fidelity mock-ups, patterns, prototypes and development-ready specifications.
  • Participate in conversations around common patterns, assets, and efficiencies within the product space.
  • Collaborate directly with your design team and developers to build out, update, and modernize software product user interfaces (while using agile methodologies).
  • Design business process scenarios and flows for user interfaces and demos.
  • Lead team stand-ups & playbacks and present design work as part of a compelling narrative to elicit buy-in from cross-disciplinary stakeholders.
  • Understand business problems across our customer set in order to have context for deliverables.
  • Share work in progress, along with giving and receiving critique.
  • Collaborate with a wide variety of people (design researchers, content designers, developers, product owners, etc.) across our worldwide teams
  • To learn, mentor and contribute to the overall culture of the team and have an innovative mindset.


Required Technical and Professional Expertise
  • Experience (7+ years) in solving complex user problems through user interface design, creating mockups and prototypes (low- and high- fidelity), as well as documenting interaction patterns for product UI.
  • Experience with creating user scenarios for usability testing, analysis of industry trends, task analysis, workflow design, layout & composition and reporting conclusions in well-developed documents.
  • Experience with design tools (Figma, Adobe Creative Cloud, Collaborative tools like Mural/Miro etc.).
  • Strong communication, storytelling and documentation skills.
  • Comfortable working in a dynamic, team-based environment.
  • Contribute to a positive critique and feedback culture, delivering feedback with honesty and kindness and receiving feedback with openness and a growth mindset.
  • Portfolio of previous work must be presented incorporating UI designs and/or sketches that demonstrate an understanding of wireframing, interaction design and design best practices.
  • Experience with enterprise software design and delivery
  • Experience with working with and contributing to a design system


Preferred Technical and Professional Expertise
  • Familiarity with IBM's app automation and modernization software
  • 8+ years’ operating in Product Design
  • Understand modern design thinking and design trends (including responsiveness and accessibility).

About Business Unit
IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM’s AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM’s hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments—a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

Your Life @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?



About IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


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