Introduction A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.
Your Role and Responsibilities The Associate Instructional Designer or Learning Experience Designer works to assist Instructional Designers in the design, development, and evaluation of instructionally-sound learning and performance interventions.
Your primary responsibilities include:
Assist in the development of instructionally sound learning experiences designed to close performance gaps.
Assist in the development of digital training assets using the most current practices, tools, and methodologies.
Communicate throughout the development process with project management and team members.
Serve as an active mentee to HCS LD Instructional Designers to improve design knowledge, technical skills, and overall performance
Assist the lead Instructional Designer in the following tasks:
Write and evaluate learning or performance objectives based on needs analysis, requirement gathering, and project scope.
Leverage adult learning theory and client scope to select and implement instructional strategies.
Create instructional design documents.
Communicate effectively and respectfully with Subject Matter Experts (SMEs).
Gather content from client source materials and SME interviews.
Organize learning content into meaningful chunks.
Design evaluation instruments (such as assessment questions or surveys) to measure learning effectiveness and improve new or existing learning experiences.
Communicate regularly with the Lead LED/ID and Project Manager, reporting progress and staying within project hour allocations while adhering to budget limits.
Proofread, edit, and update all learning deliverables regularly.
Required Technical and Professional Expertise
Graduate or post-graduate with 7 to 10 years of overall experience with minimum of 3 to 4 years in Content Development or Instructional Design in any International IT/ITES Company
Knowledge of learning experience design methods including the ADDIE model.
Knowledge of learning theory and educational psychology and their application to adult learning.
Experience using courseware development tools (such as Captivate, Camtasia, and Articulate Rise, murf, PageTiger, WalkMe)
Good to know - Liquid Planner, SNOW, Cornerstone Ondemand
Experience using graphics tools for simple functions such as:
Image resizing, cropping, colour adjustment, and text replacement
Combining or re-editing images to create new images.
Should have a valid passport
Should have excellent communication skills (oral & written) in English
Should have strong hands-on knowledge in experience design methods including the ADDIE model at a Global Level & Graphic Model Tools
Should be open to working in night shifts
Preferred Technical and Professional Expertise
Fluency in English language, including expertise in writing clearly for diverse, global audiences.
Good written and verbal communication skills including professional client communication.
Experience working effectively in teams and as a self-directed, proactive individual.
Experience effectively managing time and working within the scope of a project.
to resolve difficult customer service issues
High degree of numeracy skills with meticulous attention to details
Ability to work well within the team
Ambitious individual who can work under their own direction towards agreed targets/goals
About Business Unit
IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
Your Life @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
About IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location Statement
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.