Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
As a transition and transformation lead you will assume overall responsibility and accountability of complex Hire to Retire transitions. The successful candidate will be responsible for overseeing and integrating various workstreams across IT, transformation, change management and transition, ensuring a smooth and seamless transfer of services, and meeting all project objectives and deliverables. This is a critical role that requires complex project management and program management experience, coordination, and communication skills. Engagements may include scope including Finance & Accounting, Procurement and Customer Transformation alongside with Human Resources scope.
You will own client engagements / contracts across geographies & provide transition support for establishing processes, metrics identifications and reporting
Manage executive stakeholder engagement from both a client and IBM perspective.
Monitor transition and transformation spending to ensure costs are within approved cost case budget.
You will own client engagements / contracts across geographies & provide transition support for establishing processes, metrics identifications and reporting
Establish and maintain robust tracking mechanism for key indicators of the operations to support decision-making
Responsible to achieve transformation at a high level of change management experience, including challenging, inspiring, and leading the team
Responsible for tracking and driving all process parameters ‘critical to quality’ for process delivery
Assist management with career development activities for team members, team leaders and managers, including performance management, feedback, and training
Ensure adequate mentorship and training of team members to ensure process objectives and Customer requirements are met
Key Competencies
Contracts Review: Ability to review and interpret contracts to ensure compliance and alignment with project objectives, requirements and deliverables.
Team Management: Skilled in managing and leading cross-cultural, cross-geo teams of transition resources, transformation resources and subject matter experts.
Program Management: Strong and proven project management skills, including planning, execution, and monitoring of projects, skilled in project management tools – Monday.com preferred. Certification in project management (e.g., PMP, PRINCE2) preferred.
Critical Thinking & Problem Solving
Required Technical and Professional Expertise
Minimum 15 years of experience in Hire to Retire Transitions and Transformations
Proven experience in creating and developing of value proposition, business cases, industry specific offerings
Ability to ideate strategic direction and initiatives through designing of business outcome models, contracting structures and identification of new opportunities and business lines
Proficient in supporting sales team for building compelling business case for prospect clients to offshore business and work closely with Process Delivery leaders in identifying improvement opportunities and implement the same across all processes
Expertise to lead efforts on continuous process improvements and transformation along with carrying out maturity assessments
Proven experience in understanding of end-to-end Hire to Retire processes. In depth process knowledge in reporting, management reporting and analytics
Preferred Technical and Professional Expertise
None
About Business Unit
IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
Your Life @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
About IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location Statement
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.