IBM

Design Manager - APAC&J

Posted On

Dec. 5, 2024

Location

Bangalore, Karnataka

Experience Level

Professional

Job Type

Permanent

Apply By

Dec. 27, 2024

Job Description

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
Reporting to the APAC D&C Leader, the APAC - Design Manager within the Global Workplace Solutions team and functions as a main point of contact for GWS tools including the Statement of Requirements (SOR), design standards and development, execution and consultation for the IBM Workplace Guidelines. Special focus on driving culture, improved diversity and inclusion, LEED/WELL and other sustainability goals, and IoT/AV coordination.
Key Responsibilities:
Guides, supports and champions feedback collection and analysis of the Workplace Guidelines to enable continuous improvement on the next generation of work spaces. Establishes, builds and drives the vision and strategy for workplace design through guidance on design reviews, cost analysis and supports regional and sub-geo real estate teams with knowledge base on office standards for design and workplace initiatives. Educates and manages external suppliers (e.g. design consultants, furniture and flooring manufacturers, etc) to deliver exceptional projects and products within defined scope and cost. Liaise with Procurement and GRE functions in sourcing and bidding components of our office environment products and construction commodities (e.g. furniture, seating and flooring). Review for approvals as required in Organization Letter 111 projects including the approval of the selection of architects/engineers and design concepts. Assist and collaborate with CHS (Corporate Health and Safety) in life safety reviews for existing or new locations.
Who you are:
Lead D&C project design across your designated region for all size and scale projects. Key contact point for all internal stakeholders and external service providers for Design guidance and governance. Ensure LEED and WELL compliance in all design projects.
Drive IBM Workplace standards: High level or organizational ability with proven communication skills. Manage and promote IBM workplace innovation and technology within IBM locations. Maintain awareness of latest D & C innovations and improvements. Accountable for all project specific change management pertaining to design and scope modifications to the workplace standards and contract.
Stakeholder Management: Responsible for local end user stakeholder management and communication from ideation phase through project completion. Voice of the client, facilitating feedback through design direction. Drive year over year improvement of client experience.
Lead a team of core engineering and architectural expertise to provide guidance and support to our geography teams and work collaboratively with geo focals to implement global standards to promote the IBM brand while also enabling local cultural influences. Define standards, provide guidance and support to geos in the following areas: Workplace Design Standards including IOT and AV, Workplace Experience, Space Planning tools; Strategic Project Support, Design Consultancy and Validation.

Dedication to client and success
Business/Industry knowledge
Communicate clearly and effectively
Champion Change
Manage Design for APAC projects
Effective Teamwork and collaboration
Influence through superior people skills
Drive for results
Build business partnerships
Deliver products and solutions
Build cross-functional partnerships

Required Technical and Professional Expertise

Typically requires a BS/MS degree with relevant Project functional expertise, with a strong preference for advanced degree and/or ongoing coursework. Extensive industry experience spanning more than 15 years will be considered to be equivalent. Diversity in the application of the functional knowledge is also required (i.e. multiple markets, real estate/facility types/environments, complexity, scale and span of control). Any industry certification CoreNet-MCR or other familiar CRE industry affiliations.
Willing to operate outside historic comfort zone
Ability to challenge the status quo, unencumbered by legacy structure, roles and process to think ""outside the box""
Ability to build strong working relationships and drive ""buy-in""
Superior subject matter expertise - Delivery and Partner Strategy - within the functional discipline
Proven success in the execution of diverse efforts within the discipline, in both domestic and international markets
Awareness of international market-based discipline practices, regulatory constraints and cultural affairs
An integral part of industry networks allowing for the import of best practices
A passion for excellence and a dynamic ability to convey the passion
Extensive experience in process mapping, optimization, lean, six sigma, etc., and the development/deployment of associated tools.
Proven success in the translation of process to execution
Working level knowledge of relevant technology applications within the functional discipline
Key success factors include: functional subject matter expertise (practical knowledge & credibility), champion improvements, ability to bridge geography and culture to influence others, analytical capacity (data capture & benchmarking), drive for urgency and simplicity, translate strategy to tactical delivery model, balance enterprise and market demands. Change Management- paints a clear and compelling picture of the future state of change in order to drive team and stakeholder behaviour.
Client Management- develops knowledge of client’s business environment to understand business drivers.
Consultative Behaviour- creates relevant recommendations by considering business direction, requirements, and challenges.
Data Driven- develops logical and defensible line of reasoning or argument based on results of analyses.
Innovation- makes the business case for incorporating new products, solutions or services to better meet client/Cisco needs.
Knowledge Management- identifies and disseminates knowledge and best practices from outside sources that can give IBM a competitive advantage.
Ability to successfully deal with ambiguity.
Ability to work cross-functionally and globally.

Preferred Technical and Professional Expertise

Core competencies include: research, planning & prioritization; decision-making skills; translation of strategy to tactical delivery model, conflict management and organizational development.
Accountable within their functional discipline for global process optimization and consistency, the selection and application of tools, alignment of internal resources with external partners, the advancement of performance metrics to established best-in-class benchmarks, and measurable advances within their discipline.
Thorough understanding and experience with Workplace Programs.
Critical/Analytical thinking, Program/Change Management, Consultative Behaviour, Leadership/Teamwork skills. Develops solutions to complex problems, which require a high degree of ingenuity and innovation.

About Business Unit

The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM’s financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.

Your Life @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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