Infosys
Site Reliability Engineer - QLTY
Job Description
Responsibilities: Evaluate and ensure availability of components within their teams and identify how to bring all services within SLO (99.XX) • Monitor systems for implemented automation and set SLI/SLOs along with respective stakeholders. • Implementation of observability platform • Review all ownership data and ensure it is current and complete. • Review volume and accuracy of bugs assigned to the team and identify opportunities to improve automated triage. • Identify CFBT (Customer Flow Based Testing) eligible flows, develop CFBT tests and train the team on how to write and maintain them. • Lead post postmortems for any P1 or greater incidents during the rotation. Train the team on distributed problem management process. • Operations and Design Consultation for driving high reliability. • Emergency Incident Response with action-oriented postmortem/RCA/Incident debriefs. • Driving continuous improvement through toil reduction and automation. • Application Performance and availability analysis Educational Requirements Bachelor of Engineering Additional Responsibities: None Technical and Professional Requirements: Technology/Programming Language • React • Node.js • Java • JS • Python, Angular, Typescript, HTML 5 • Event Streaming (Kafka) • Shell scripting / PowerShell Hosting/Technical Environment • AWS Technologies • Kubernetes • Docker Containers • CI/CD, Jenkins pipelines • Basics of Content delivery networks (CDN and caching concepts) • Artifactory / Container Registry • Web Server Gateways • REST API / API Endpoints
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