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Infosys
Responsibilities: • Collaborate with designers, business teams, and development teams across the lifecycle of evolving the concept for a user experience project, creating its content strategy, testing the prototype or end-product. • Create the content strategy for a user experience project, define content goals, and also create the content copy • Drive the tone of voice for the user experience/product language • Be able to bring in knowledge of emerging technologies into the designing of content strategy solutions and experience design • Write user interface text that facilitates user navigation, as well onboarding, promotional content such as email campaigns, error messages, and other components of the end-to-end user experience. • Participate in user research and user testing, gather insights that inform the content strategy • Create guidelines and style guides for content creators • Create content marketing copy for promotional campaigns, end-user adoption, and change management initiatives within Infosys • Be able to work with AI-assisted tools for content creation • Experience with chatbots, virtual assistants and AI-driven apps is an added benefit as well Educational Requirements Bachelor of Engineering Additional Responsibities: Education: Min Bachelor’ s Degree in Communications, Journalism, Technical Writing, UX, HCI, or equivalent practical experience. Work Location: Bangalore/Hyderabad Work Experience: 8-12yrs Notice Period: Immediate to 30days Mode: Hybrid Model Technical and Professional Requirements: • Min 8 years of relevant writing experience for digital and mobile interfaces and websites • Analytical skills with an ability for problem finding and root cause analysis • Demonstrated ability to apply design thinking and system thinking • Ability to collaborate and influence (with and without formal authority) business stakeholders, designers and development teams. • Focus on collaborating to achieve outcomes • Ability to plan and manage projects with minimal guidance and thrive in ambiguity. • Excellent critical thinking, presentation and communication skills • High learnability • Excellent command on English vocabulary and the nuances of voice and tone
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