Merck KGaA
Associate Analyst
Job Description
Job Description: Install, maintain and configure laboratory applications (Preferrably Labvantage LIMS, and/or CDS, SDMS), handle customer requests, problem & incident handling, technical change management Roles & Responsibilities: Operation and Maintenance of LAB IT Applications(LIMS, CDS, SDMS..etc)Coordination with external supplierQuality control of LAB IT Applications Support LAB IT Applications Service and Project activitiesBusiness analyst activities (support of Business requirement generation, functional specification, Business consulting)Process optimization, governance and change controlIQ / OQ executionBusiness analyst activities (support of Business requirement generation, functional specification, Business consulting)Process optimization, governance and change control Qualification, Skills & Experience: You hold a Bachelor's degree in a computer system, engineer, natural science or comparable discipline.4+ years software development or LIMS implementation/maintenance experiences in Laboratory Informatics environments.Hands on knowledge in LIMS LabVantage 8.x or higher, CDS and SDMS, Master data, Jasper Reports or other reporting toolsKnowledge of ITIL framework - Proficient understanding of GMP, 21CFRPart11, and related regulations associated with Pharmaceutical product manufacturing Customer friendly personality with strong analytical capabilities and strong process orientationEffective written and verbal communication skills in English
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