Merck KGaA

Mobility System Engineer

Job Description

-Candidate will require deep domain knowledge of technologies underlying Enterprise Mobility Management solutions such as device MDM, app wrapping, app management, data management, file sharing / syncing, identity/ access management and adjacent technologiesCandidate will take care about the 2nd level user support and ticket handling. Provide global assistance and support to a diversified client base using 35,000+ devices´Candidate will require strong knowledge of current Enterprise Mobility ecosystem including experience with leading products and knowledge of technical construct of their solutionsCandidate will collaborate with other functional and technical teams to ensure all Enterprise Mobility Management solutions are appropriately architected, engineered, tested, & deployedCandidate will have a foundation in competing and complementary technologies and be able to demonstrate a proficiency and/or knowledge of the following:Microsoft EMS (Intune) and its solution components and a good understanding of Azure Active Directory and Conditional AccessMobile Operating Systems such as iOS, Android, WindowsMobile threat protection technologies, and conceptsTraditional and cloud-based authentication and authorizationCandidate needs to understand the importance of end user experience and have that mindset front and center when supporting solutionsCandidate needs to understand the end-to-end product ownership concepts and have an alert customer focus when solutioning and looking ahead on road mapped technologies and solutionsWho you are:Minimum of 5 years EMM/MDM experience, specifically Microsoft Endpoint Manager (InTune) and service ecosystemHands-on expertise in Microsoft EMS solution components such as AppConfig, App Catalogue, Per-App VPNs etc.Experience operating a globally-based enterprise mobile environmentAbility to work with a global team, including weekly meetings on different time zonesIn-depth hands on experience in leading mobile OS - Android, iOS, Windows Phone, particularly ruggedized devices. Knowledge and experience working in an ITIL driven environmentGood understanding of IT Infrastructure technologies and infrastructure management operationsServer Operating Systems (Linux / Unix & Windows), installation and configuration Mandatory skill. Knowledge of any scripting languages such as VB script, Shell script, Windows PowerShell will be a plus


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