Virtusa
ServiceNow ITSM Developer
Job Description
ServiceNow Developer with 3 to 7 years of experience in the telecom domain. The ideal candidate will have a strong background in ServiceNow and responsible for Designing, developing and deploying custom applications to implement ServiceNow solutions having hands-on experience in Integrations (Rest API/IntegrationHUB), Flow Designer/Work Flows, Transformation MAP and scripting.
Responsibilities:
- Design, Develop, Test and Deploy applications.
- Collaborate with cross-functional teams to define architecture and Design specifications
- Implement best practices for development, including service decomposition, containerization, and orchestration
- Develop APIs and integrate with third-party services and systems
- Optimize application performance and scalability through effective Design and implementation
- Ensure high-quality code through unit testing, code reviews, and continuous integration
- Troubleshoot and debug complex issues in production environments
- Curiosity and adaptability to learn new technologies and framework.
Requirements
- 3 to 6 years of hands-on experience in Java development
- Proficiency in Business Rules, Server side scripting, Client side Scripting, Script Includes, service catalog, ServiceNow - IT Service Management (ITSM)
- Proficiency in Flow Designer and Workflow implementation.
- Experience with ServiceNow Integrations (REST/SOAP APIs, IntegrationHUB) and data exchange mechanisms.
- Familiarity with agile develo+B11pment methodologies (Agile, SAFe)
- Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
Essential Skills
Javascript, Business Rules, Server side scripting, Client side Scripting, Script Includes,service catalog, ServiceNow - IT Service Management (ITSM), XML & JSON data handling, Flow Designer, Work flows, ServiceNow Studio, Transformation MAP, IntegrationHUB, CMDB
Desirable Skills
Service Order Management, Inbound E-mail Notification, Jelly Scripting, Scheduler, Messaging Integration (Kafka), Customer Service Management (CSM)
Design and develop scalable and resilient systems using Java to contribute to continual, iterative improvements for product teams
Executes software solutions, design, development, and technical troubleshooting
Identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
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