Virtusa
SRE
Job Description
JOB DESCRIPTION
Skill: SRE
Role / Tier: Tier 2
Key responsibility:
Skills
Monitoring Tools like wavefront, splunk.
Troubleshooting skills of Java Stack
Good communication skills.
AWS K8S knowledge
Experience in handling incidents and recovering the systems.
Responsibilities
Handle PagerDuty, Slack, Email,
Dont snooze the Alert and your mobile.
Dont Assume and always validate alerts
Respond to page within couple of minutes
Priority is always Pages Customer.
Fix the Runbooks.
Inform Secondary and Team when you are involved in an Incident. Inform over slack and call up if no one joins when you need.
Keep Runbooks, Dashboards, Automation handy bookmark them and always keep the local repos of automation to latest.
Engage ioc for engagement with other teams in Intuit. Dont hesitate to open Incident.
Few important slack to keep yourself informed about Intuit wide are ioc, p14incnotification
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 21,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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