Virtusa

Senior Consultant

Posted On

Oct. 7, 2024

Location

Bangalore, Karnataka

Experience Level

Full Time

Job Type

Experienced

Apply By

Dec. 31, 2024

Job Description

Servicenow Developer

Member of ITAM Data Quality Operationsclient is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. Technology works as a strategic partner with Morgan Stanley business units and the world's leading technology companies to redefine how we do business in ever more global, complex, and dynamic financial markets. Our insights, our applications and infrastructure give a competitive edge to clients' businesses and to our own. With offices across the globe, including NY, London, Hong Kong Mumbai and Glasgow, the ITAM Data Quality Operations function is to facilitate and drive improvements to completeness and accuracy of IT asset data in the Firm's Configuration Management System (ServiceNow AMDB / CMDB), Technology Asset Inventory System Catalogue (TAISC) and Technology Asset Inventory Data Warehouse (TAIDW) encompassing all Firm affiliates and newly acquired entities (E-Trade, Shareworks, Eaton Vance / Parametric, Asia affiliate).

PREFERRED QUALIFICATIONS & EXPERIENCE
Bachelor degree.
Experience with ServiceNow
ITIL4 Foundations
ITAM/Configuration Management
Problem Management: Kepner-Tregoe method or 5
JIRA Project Management

REQUIRED SKILLS
Knowledge of ServiceNow, SharePoint, PowerBI and JIRA for tracking and reporting on team activities.
Strong written/verbal communication skills
Strong Client (Internal) Management & Stakeholder Management Skills
Strong Data Analytical skills with ability to digest requirements, share feedback and identify opportunities for improvement.
Ability to set and meet deadlines.
Excellent attention to details with ability to identify data trends and patterns.
Strong sense of ownership and accountability; should be able to act independently.
Ability to work as part of a multi-region distributed team.
Individual must be able to multi-task effectively.
Evaluating changes and updates to source production systems.

DESIRED SKILLS
Critical Thinking/Problem Solving
Systems Thinking/Solution Design ?Institutional knowledge of MS IT processes and systems
Excellent written and verbal communication
ServiceNow report building
ServiceNow Performance Analytics ?Power BI report buil
ITAM/CMDB implementation

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