Virtusa

Siebel CRM

Posted On

Jan. 31, 2025

Location

Bangalore, Karnataka

Experience Level

Full Time

Job Type

Experienced

Apply By

Dec. 31, 2025

Job Description

Add the Middle East to your global professional experience and have the opportunity to work on some of the leading Digital Transformation programs.

Virtusa is one of the fastest growing IT Services companies in the Middle East with a growing client base in the UAE, KSA, Qatar & Oman and we work with the leading Banking and Financial Services, Travel, Telecom and Enterprises firms in the region. We have partnered with our clients to win awards from Gartner, IDC, WfMC and other analyst for the work that we have delivered to our clients in the region.

Why would you not like to be part of this exciting and award winning team? Don’t listen to us, listen to our customers

(https://www.youtube.com/watch?v=JrDNtTLKkPc; & https://www.youtube.com/watch?v=MhzhZt1GJvM)

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000+ people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.

Skill: Siebel CRM

Education
Degree, Post graduate in Computer Science or related field (or equivalent industry experience)
Good experience in Agile methodology (Scrum Framework)
Experience
5+ years of experience in configuration, Deployment and fine-tuning Siebel CRM
Siebel IP17, IP19.x hands-on experience
Experience in performance tuning
Technical Skills
Experience in working with OS
Linux
Windows
Excellent understanding of Siebel Enterprise Architecture
Excellent understanding of Siebel Best Practices
Hands on experience on Siebel configuration (UI Layer, BO Layer and Data object layer)
Expert in workflow and eScript
Hands on experience in configuring Inbound and Outbound web services, JMS configuration and REST APIs
Experience in Siebel Open UI (PM and PR)
Hands on experience on configuring Assignment Manager criteria and WL Distribution
Experience in server management tasks
Experience in Siebel Marketing Campaigns
Experience in Siebel Lead Management, Service Request modules
Experience in Java is desired
Functional Skills
Banking knowledge specially on campaign
Retails and corporate domain experience
Soft Skills
Able to influence multiple teams on technical considerations, increasing their productivity and effectiveness, by sharing deep knowledge and experience.
Self motivator and self starter, Ability to own and drive things without supervision and works collaboratively with the teams across the organization.
Have excellent soft skills and interpersonal skills to interact and present the ideas to Senior and Executive management

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