Amazon

Customer Advisor, Amazon Business - CPS

Posted On

Sept. 16, 2024

Location

Bengaluru, Karnataka

Experience Level

Freshers/Experienced

Job Type

Business & Merchant Development

Apply By

Oct. 8, 2024

Job Description

Amazon Business (AB), Amazon’s B2B marketplace offering is a USD 20B business present in the nine countries of US, Germany, UK, France, Italy, Spain, Japan and Canada. AB launched in India in October 2017 and has fast become the largest aggregator of GST-enabled selection for business customers in India.
AB India’s vision is to be the destination for all businesses in India to find, discover and buy for all their business needs.

AB India is looking for a hands-on, detail oriented and highly motivated sales professional to be part of our Customer Acquisition & Engagement team. The candidate would need to engage with customer accounts of medium to large complexity (annual revenue of INR 50cr – 250cr), understand their business buying needs in depth and help shape the Amazon Business offering to consistently cater to their diverse requirements.

The position is based at the Amazon India headquarters in Bangalore.

Role and Responsibilities:
1. Engage with accounts for account onboarding which will involve account creation, raising CBPS request, sourcing IBA consent email, vendor registration in customer's portal, submitting seller docs, PBI bank letter and PBI line SIM raising.
2. Work with accounts for order execution which will involve finding selection options basis category/price range proposed by customer, negotiating through category/seller, IBOP file prep, EP setting (file prep, SIM and upload), QL lifting and order punching
3. Liaison with accounts to identify DEX breaks which will involve raising issue to CS, getting investigation done, close looping with customer and re-ordering products
4. Work on invoice reconciliation which will involve sending covering letters, mapping invoices to the PO (adjusted of undelivered items) and completing reconciliation for dues

Basic Qualifications
· 1+ years of experience in Sales or Account management.
· Excellent written and verbal communication skills.
· Familiarity with Microsoft Office, particularly Word and Excel.

Preferred Qualifications
· Work experience in consumer product sales/marketing or in e-commerce.- 1+ years of sales experience
- Bachelor's degree

Jobs at Bengaluru

Amazon

Asst Marketing Merchandiser, IN Pri…

Freshers/Experienced

Bengaluru, Karnataka

Customer Advisor, Amazon Business - CPS Apply Now

Job Description

Jobs at Bengaluru

More Jobs at Amazon

Actively Recruiting Companies at Bengaluru, Karnataka

Customer Advisor, Amazon Business - CPS