Added Today : 495
Expired Today : 108
Amazon
Amazon is a fast paced, dynamic company with a focus on being the most customer-centric company in the world. Amazon offers services to retailers in India to sell on www.amazon.in and grow multi-channel commerce. Amazon is known across the globe as the most trusted company on the Internet. We are committed to delivering an exceptional customer experience.
Amazon Payments processes billions of secure on-line transactions via a number of payment mechanisms, including credit cards, convenience store payment, net-banking, digital cash, cash on delivery and electronic gift certificates. Amazon Payments owns and maintains the software platform which processes 20+ payment methods worldwide. Transactions are processed on behalf of thousands of merchants, including Amazon.in.
CERT within the payment operations team handle queries which require in-depth review and could not be resolved in the first instance by the customer service (CS) team. The escalations are raised via tickets (TT) / SIMs by the CS team to CERT which have to be resolved within defined SLA’S. These involve deep dive into multiple systems and collaborate with payment partners / business and product stakeholders to provide the resolution and enhance client experience.
The ideal candidate is a motivated self-starter that can work independently in a fast paced, ambiguous environment with limited supervision. He or she must be a fast learner, who can quickly absorb the nuances of Amazon's varied payment offerings as well as the behaviour of Amazon's internal systems. He or she will be analytical and data driven in decision making, with a demonstrated ability to drive issues to completion. The candidate must have superior verbal and written communication skills and be comfortable presenting issues to management.
Key job responsibilities
Ability to dive deep into a problem, perform ‘Root Cause Analysis’ and identify constraints to recommend a solution – on this, we will test the candidate’s ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions
Ability to deal with ambiguity – use discretion and judgment to take decisions on critical business
Proficiency in SQL
Exposure to back office operations, escalation management and troubleshooting environments
Experience in managing high priority queues- Bachelor's degree
Oracle
Member Technical Staff
Professional
Bengaluru, Karnataka
Last Date: Jan. 1, 2025
Oracle
NSPB Consultant - EMEA Shift
Professional
Bengaluru, Karnataka
Last Date: Feb. 8, 2025
Oracle
Software Development Snr Manager
Professional
Bengaluru, Karnataka
Last Date: Jan. 11, 2025
Amazon
Manager Program Management, SCOT - …
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Oct. 1, 2024
Oracle
Applications Sales Representative IV
Professional
Bengaluru, Karnataka
Last Date: Jan. 29, 2025
Oracle
ERP Cloud Consultant - Reporting / …
Professional
Bengaluru, Karnataka
Last Date: Feb. 3, 2025
Amazon
Senior Customer Journey Insights Ma…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Oct. 8, 2024
Oracle
Enterprise Data Mgmt Cloud (EDMCS/I…
Professional
Bengaluru, Karnataka
Last Date: Feb. 10, 2025
Oracle
Software Development Snr Manager
Professional
Bengaluru, Karnataka
Last Date: Dec. 20, 2024
Publicis Sapient
Senior Associate Data Engineering L…
Associate
Bengaluru, Karnataka
Last Date: Oct. 8, 2024
Amazon
Software Engineer - Wireless, Ring
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Oct. 8, 2024
Amazon
Applied Scientist, Ad Fraud Detecti…
Freshers/Experienced
Bangalore, Karnataka
Last Date: Oct. 8, 2024
Amazon
Application Engineer III, AWS Bedro…
Freshers/Experienced
Chennai, Tamil Nadu
Last Date: Oct. 1, 2024
Amazon
Technical Account Manager, ES - IND…
Freshers/Experienced
Bangalore, Karnataka
Last Date: Oct. 8, 2024
Amazon
IT Support Associate II
Freshers/Experienced
Thane, Maharashtra
Last Date: Oct. 8, 2024
Amazon
Data Center Logistics Associate, In…
Freshers/Experienced
Mumbai, Maharashtra
Last Date: Oct. 1, 2024
Amazon
SDE3 / Technical Architect - Enable…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Oct. 8, 2024
Amazon
Quality Assurance Tech , SFT - Smar…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Oct. 1, 2024
Amazon
Applied Scientist III, AGI Sensory …
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Oct. 1, 2024
Amazon
Transportation Representative, Ship…
Freshers/Experienced
Virtual, Virtual
Last Date: Oct. 1, 2024
Amazon
Program Manager-I, Japan Transporta…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Oct. 8, 2024
Amazon
Escalation Specialist (Japanese), G…
Freshers/Experienced
Bangalore, Karnataka
Last Date: Oct. 8, 2024